Sales Associate Retail

Riverside, CA ***** 951-***-**** ***.*********@*****.*** WWW: Bold Profile

ANA FIERARU

Barista

Dynamic and customer-focused professional with experience at Starbucks, adept at beverage preparation and espresso machine operation. Excelled in creating a welcoming atmosphere, significantly improving sales through personalized service. Skilled in cash handling and known for exceptional attention to detail, consistently meeting sales goals by engaging proactively with customers.

PROFESSIONAL

SUMMARY

SKILLS ● Beverage preparation ● Espresso machine operation

● Opening and closing duties ● Cash handling

● Friendly and outgoing ● Menu memorization

● Attention to detail ● Order taking

BARISTA 08/2022 to Current

Starbucks, Riverside, CA

RETAIL SALES ASSOCIATE 06/2021 to 02/2022

Bath & Body Works, Riverside

CASHIER 06/2019 to 02/2020

Carl's Jr, Riverside, CA

WORK HISTORY

● Cleaned counters, machines, utensils, and seating areas daily.

● Maintained a clean and organized workspace for optimal productivity and safety. Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

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Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

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● Controlled line and crowd with quick, efficient service. Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.

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● Helped customers complete purchases, locate items, and join reward programs. Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

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● Greeted customers and provided outstanding customer service.

● Greeted customers entering store and responded promptly to customer needs.

● Assisted customers with returns, refunds and resolving transaction issues.

● Welcomed customers and helped determine their needs. Riverside City College, Riverside, CA

Associate of Arts, Sociology, 08/2020 to 06/2023

La Sierra High School, Riverside

High School Diploma, 08/2016 to 05/2020

EDUCATION

Romanian

Native or Bilingual

LANGUAGES

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