Customer Service Office Manager
Resume:
Jennifer Wiggins
***********@*****.***
Santa Clara County, CA
Authorized to work in the US for any employer
Summary
Attention to detail and accuracy
Organized, with strong follow-through
Dependable with a strong work ethic
Personable, friendly and engaging
Knowledge of resets and completing plan-o-grams.
Over 15 years professional clerical experience
Heavy phones experience
Strong communication skills and ability to work well with all types of people
Creative, independent, and project oriented. Out of box thinking
Experienced maintaining confidential information, including HIPAA
Computer proficient in MS Office Suite, QuickBooks, Data Entry and Outlook
Work experience
Customer Service Representative
Acosta Inc. - Phoenix AZ
Scanned endcaps in stores to make sure all product in ads are up weekly. (Target, Fry’s 7-11 and gas stations)
Office Manager
H&R Block - Campbell, CA
November 2022 to April 2023
Open the office and prepare the Tax prepares.
Answer phones and make appointments for clients.
File completed returns and keep up with needed paperwork
Customer Service Representative
AMS Merchandisers - Multiple Cities
August 2022 to November 2022 I was a Bissell rep in many stores. (Lowes, PetSmart, Big Lots, Ace and Outdoor supply) I clean the machines and fixed when needed and supply some stores with cleaning chemicals. I visit at least 5 stores a day. Organization and routine are helpful to keep my route in order.
Retail Merchandiser
Pro's Choice Beauty Care, Inc - Santa Clara County, CA
November 2020 to September 2021
I maintain the salon hair care in CVS and Rite Aids. Straighten shelves, put out new product from order and make a new order.
Retail Merchandiser Team Lead
SAS Retail Services - San Jose, CA
May 2019 to September 2020
My team and I reset and organize specific sections of grocery stores. Help the stores maintain a clean and well stocked environment. My team’s dedicate account is Whole Foods Markets. We service 9 stores in the Santa Clara County.
L&R Distributors Retail Merchandiser 11/2017 to Dec 2019
Acosta Sales and Marketing Retail Sales Representative 8/2017 to 9/2018.
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Various Merchandising - Santa Cruz County, CA
January 2013 to December 2017
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Office Manager
State Electric Generators - Scotts Valley, CA
October 2016 to March 2017
(Hire on)
I was the office manager, which ment I had to keep everyone on the same page. I answered phones and and took messages. I scheduled service appointments and any repairs requested from customers. I ordered parts needed for services and repairs.
Temporary State Electric Generators
Kelly Services - Scotts Valley, CA
June 2016 to October 2016
Canepa, 5/2016-6/2016
Receptionist/Customer Service
Children’s Discovery Museum - Santa Cruz, CA
November 2014 to September 2015
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Administrative/Front Desk
The Camp Recovery Center - CA
December 2007 to May 2011
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Dispatcher/Customer Service
Dogherra's Towing - Santa Cruz, CA
July 2003 to May 2005
I answered phones and dispatched calls to drivers. I billed insurance and started leansales for cars in the tow yard.
Education
Graduated High School
San Lorenzo Valley High School - Felton, CA
August 1998 to June 1999
Certifications and licenses
Driver's License
January 2024 to January 2032
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