Cloud Engineer Infrastructure

Prosper, TX ***** +1-669-***-**** *********@*****.***

PRIYANKA GUPTA

DevOps and Cloud Engineer with extensive experience in orchestrating and managing containerized applications using Kubernetes, AWS, and OpenShift. Proven track record in implementing and maintaining CI/CD pipelines, managing cloud infrastructure, and optimizing application deployment workflows. Skilled in container orchestration, infrastructure automation, and monitoring solutions using tools like Docker, Grafana, and GitLab. Demonstrated expertise in leading technical implementations, troubleshooting complex infrastructure issues, and ensuring high availability of cloud-native applications while driving operational efficiency and reliability.

PROFESSIONAL

SUMMARY

SKILLS ● Virtualization ● Linux

● SQL ● Python

● Shell Script ● Kubernetes

● Gitlab ● OpenShift

● Grafana ● Kanban

● PostgreSQL ● Docker

● AWS ● Application Integration

● Performance Tuning ● JIRA

● Performance Testing ● OpenStack

● Monitoring Tools

RESIDENT ENGINEER 12/2021 to 10/2023

EXFO America Inc., Richardson, TX

WORK HISTORY

I led the Verizon project utilizing EXFO Nova Active and Nova SensAI tools, while also providing backup support for the Verizon Private Network project.

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Experienced DevOps/Cloud Engineer with a proven track record of success in maintaining and upgrading Kubernetes clusters on AWS using OpenShift.

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Expertise in deploying and managing SaaS applications using Helm, troubleshooting deployment issues, and providing infrastructure guidance to team members.

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Proven ability to implement observability stacks for enhanced application monitoring in Kubernetes environments.

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Facilitated customer Q&A sessions to gather testing requirements and coordinated technical discussions between Sales, Product Line Managers, and R&D teams for the Verizon project. Delivered comprehensive technical training on Nova SensAI, Nova RAN, and Nova Explorer, enabling seamless product adoption.

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● Successfully migrated the EXFO tool from the lab environment to the Verizon Cloud, ENGINEER IV 04/2017 to 12/2020

Ericsson Inc., Santa Clara, CA

SOLUTION INTEGRATOR 05/2014 to 03/2017

Ericsson India Global Services Private Limited, Gurugram, Haryana OSS ENGINEER 05/2013 to 05/2014

Nokia, Noida, Uttar Pradesh

PERFORMANCE ENGINEER 10/2010 to 02/2013

Ericsson India Global Services Private Limited, Gurugram, Haryana ensuring a seamless transition. Additionally, created and executed detailed test instructions to validate the migration.

● Used metrics to monitor application and infrastructure performance.

● Coordinated deployments of new software, feature updates and fixes.

● Support Integration of IOT core nodes to Geo Red OSS

● Upgrade ENM to latest release recommended by Development team

● Recover missing PM stats due to node connectivity issues or authentication issues.

● Create a JIRA ticket with PDU and follow up on application bugs and corrective measures. Support integration issues on Baseband nodes 5216 and DUS nodes, 5G nodes in Verizon Network.

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● Worked on TMO EEA for supporting Adapter, Correlator and Probe Issues.

● Coordinated deployments of new software, feature updates and fixes.

● ENM upgrades and Radio, Core Node Testing

● Inspected equipment, assessed functionality and optimized controls.

● Commissioning of OSS-RC, ENIQ & OMBS for CORE nodes

● System health check-up

● Integration of BSS & NSS (BSC, RNC & MGW) elements to the OSS. End to end troubleshooting for the issues related to Alarm Monitoring, Fault Management, Configuration Management, Performance Management, User Management, and Software/Hardware Management.

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● Resolve and track issues related to OSS STS, scripts, BO Templates etc. Perform Device Testing- By measuring the performance KPIs for the network devices and checking whether the output coming is achieving the threshold value or not.

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● Making Reports in BO XI R3(Deski & Webi), Providing BO solutions at Reporting Level.

● Analysis of KPIs of MAPA (Managed Accounting & Performance Analysis: ENIQ). Uttar Pradesh Technical University, Ghaziabad

Bachelor of Technology, Electronics Communication

EDUCATION

CERTIFICATIONS ● CKAD: Certified Kubernetes Application Developer

● CKA: Certified Kubernetes Administrator

● AWS: AWS Certified Cloud Practitioner

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