Customer Service Engineering Intern

John P. Wolbert

Hartland, WI ***** / ****.*.*******@******.*** / 805-***-****

EDUCATION

University of Wisconsin – Madison Madison, WI

B.S. Biological Systems Engineering September 2021 – December 2025 EXPERIENCE

Ruekerte-Mielke,Waukesha WI Civil Engineering Intern Summer 2024 o Detailed work with design plans, technical specifications and construction codes o Conducted site visits and inspections, documenting findings and ensuring compliance with industry and municipal regulations

o Collaborated with RM engineers, project managers and contractors to review design plans and troubleshoot project challenges

o Assisted in preparing technical reports, proposals and presentations for stakeholders o Performed structural calculations, material estimates, and cost analysis under the guidance of senior engineers Chenequa Country Club, Hartland WI Server Summer 2022 – Summer 2023 o Provided excellent customer service by taking orders, delivering food and ensuring guest satisfaction o Managed multiple tables efficiently and at times handled a high volume of customers simultaneously o Communicated effectively with kitchen staff to ensure accurate and timely meal preparation o Maintained cleanliness and organization of the dining area to meet health and safety standards o Trained new servers and developed strong teamwork and multitasking skills while coordinating with fellow servers and management

UW-Madison Dining and Culinary Services, Madison WI Team Member Academic Year 2021- 2022 o Maintained high standards of customer service during high-volume, fast-paced operations o Initiated and completed extra tasks once scheduled duties were completed Southern California Soccer League, Ventura CA Youth Referee 2016 – 2020 o Skilled in making quick, impartial decisions and effectively communicating with players, coaches and spectators o Experienced in managing fast-paced games while ensuring a safe and positive environment for all participants o Developed strong conflict resolution skills and ability to maintain control under pressure ACTIVITIES

Club Volleyball UW-Madison, Madison WI Team Player 2023 - 2024 Runner Up NCVF Division 1 National Championship 2024 o Collaborated with a team of 14 members to develop and execute game strategies, enhancing teamwork and strategic planning skills

o Participated in fundraising events demonstrating leadership and organizational skills o Adjusted strategies and positions in response to dynamic game situations and opponents’ tactics o Balanced academic responsibilities with regular practices, conditioning, matches and travel commitments Rio Mesa High School Volleyball, Oxnard CA Player April 2017 – May 2020 o Varsity Captain, All Conference First Team Pacific View League as Junior and Senior SKILLS AND INTERESTS

o Technical: Solid Works CAD, Microsoft Office Suite, Python and Rstudio o Language: B1 Spanish Fluency

o Certified Youth Soccer Referee

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