General Manager

*************@*****.*** ~ 201-***-****

TIMOTHY MAGGIORE

General Manager

PROFESSIONAL SUMMARY

Offering 20+ years of experience in general management with a strong background in retail administration and operations. Demonstrated success in increasing sales and transforming store operations while managing and developing diverse teams in fast-paced environments. Proven leadership and strategic thinking while leveraging expertise in recruitment and talent development to foster a positive work culture and drive organizational success. Areas of Expertise

Strategy Development ~ Facility Operations ~ People Development ~ Operations Management

~ Entrepreneurship ~ Staff Development ~ Project Management ~ Quality Assurance ~ Vendor Management ~ Revenue Growth ~ Process Improvement ~ Increased Productivity ~ Upgraded Customer Satisfaction ~ Budget Administration ~ Inventory Management PROFESSIONAL EXPERIENCE

1.Implemented sustainable and actionable protocol, increasing sales by 10%+ yearly, including the COVID pandemic. This was identified in reduced errors and increased service while achieving productivity increase consistently for seven years. 2.Transformed operations of a small thrift store into an effective recognized brand. 3.Management of Dollar Tree store where a 23% increase in expected sales was achieved in the first year.

4.Proven ability to achieve rapid and dramatic results in productivity, decreasing overtime payroll.

5.Improvement in all KPIs:

o Increased productivity and reduced labor costs through effective changes in processes.

o Upgraded customer satisfaction and employee relations indices. o Conducted customer and employee surveys to evaluate opportunities for success. 6.In-depth expertise in positively impacting efficiency and profits margins while decreasing expenses through strategic management.

o Managed all receiving, prepping and merchandising products, point of sale functions and inventory control while monitoring over 100 staff and volunteers. o Accountable for inventory in excess of $1.9M annually. ORGANIZATIONAL EXPERIENCE

General Manager: Ditto Upscale Resale North Haledon, NJ Store Manager: Dollar Tree Wayne, NJ

Assistant Manager: Walmart Riverdale, NJ

Store Manager: Walgreens Wyckoff, NJ

Pharmacy Technician: The Valley Hospital Ridgewood, NJ EDUCATION

St. John’s University Queens, NY

September 1986- May 1991

Pharmaceutical Studies

Rutgers University Newark, NJ

September 1983 - May 1986

Chemistry Major