Ux Designer Web
Resume:
Work Experience
************@*****.***
www.orchidchen.com
Orchid Chen
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UI/UX Designer
Orchid Chen Studio
DEC 2022 — PRESENT • SAN FRANCISCO
Manage own project timelines for EU clients
and the US to ensure timely client-
deliverables. Maintain project documentation,
component organization, and clean developer
hand-off. Provide solutions in a professional
customer service-driven/consultant manner;
led to 24% booking increase on sports app.
Cultural Immersion
JUL 2022 — JUL 2023 • EUROPE
Interface Designer
Capgemini, Financial Service
JAN 2020 — JULY 2022 • NEW YORK CITY
Launch initiative for Chase-Marriott Bonvoy
collaboration. Organize and facilitate
workshops to gather user insights, improving
stakeholder engagement. Solutions led to a
36% surge in new user sign-ups and 25%
reduction in bounce rates. Handle creation
and formatting a range of digital materials.
Web Designer
Capgemini Invent, Liquidhub
NOV 2016 — DEC 2019 • NEW YORK CITY
Maintain organized internal and client-facing
design files. Coordinated project timelines and
deliverables using MS Teams, ensuring timely
completion and effective communication
across cross-functional teams.
Digital Designer
Alex and Ani, west elm
APR 2015 — AUG 2016
Create supporting marketing materials for site
launch, contributing to a 6.5% growth in
business from the previous quarter.
Implement new email marketing strategies,
ensuring a user-friendly experience that meets
customer expectations
Server, Host, Runner, Barista
Pizzeria Delfina, Pacific Catch, Blue Bottle
JAN 2024 — PRESENT
Exhibit strong communication and
coordination between servers, kitchen staff,
and management to ensure smooth operation
of the dining area. Deliver attentive,
personalized service with a focus on
anticipating guest needs, non-robotic service.
Be customer driven and resolve conflicts while
multi-tasking. Provide exceptional customer
service by greeting customers warmly, taking
orders, and making personalized
recommendations based on customer
preferences.
Sales (Perfume, Skincare)
Macys, L’Occitane
OCT 2023 – JAN 2024, 2012 – 2014
Develop strong client relationships by
understanding their preferences and providing
tailored recommendations. Drive sales
through engaging product demonstrations,
product details, and market trends. Educate
customers with confidence, highlighting key
benefits and exclusive promotions.
Resume,
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Canva, Adobe Suite, Google Suite,
Microsoft Suite, Teams, Asana,
Basecamp, Notion, Todoist, Slack, file
management and organization,
documentation, communication, sales,
hospitality
Skills
Information Technology, Javascript
New York University
JUL 2017
Fundamentals of Type Design The
Cooper Union for the Advancement of
Science and Art
NOV 2017
Bachelor of Fine Arts, Graphic Design
California State University, Fullerton
MAY 2014
Educational Background
Mandarin, Taiwanese, Português
Languages
writing empathy facilitation quick learner help define user model and user interface evaluate usability of new and existing products constructive suggestions develop detail storyboards, mockup, prototypes Generative AI: Prompt Engineering
Basics
Certificates
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