Administrative Assistant Clinical Informatics

Kathy Washington

*********.**********@*****.*** 678-***-**** Stockbridge, GA

SUMMARY

Seasoned Clinical Informatics Administrator with 5 years of experience in healthcare administrative roles, adept at EMR management, clerical duties, and staff training. Skilled in coordinating orientations, maintaining HIPAA compliance, and managing physician schedules. Seeking to leverage expertise in administrative support and training as an Administrative Assistant.

WORK EXPERIENCE

Northern Light Health

Clinical Informatics Administrator Bangor, ME Aug 2019 – Dec 2024

Delivered comprehensive training to healthcare providers and clinical staff on Cerner systems, ensuring proficient use of electronic health records. • Facilitated new employee orientations, effectively communicating organizational procedures and standards. • Upheld rigorous adherence to HIPAA regulations and promoted meticulous documentation practices to support quality measures.

HealthQuest

Medical Clinical Administrator Poughkeepsie, NY Jan 2019 - Aug 2019

Oversaw patient admission and discharge protocols by utilizing Electronic Medical Records (EMR) to streamline operations. • Coordinated with clinical staff to facilitate administrative aspects of patient referrals and maintained physician schedules to ensure efficient appointment and procedure management.

Huntsville Hospital

Health Education Coordinator Huntsville, AL Aug 2018 - Jan 2019

Formulated comprehensive educational materials and conducted training sessions on the Cerner Revenue Cycle CPM application, enhancing staff proficiency. • Delivered targeted instruction to nursing personnel, promoting effective use of healthcare management software.

Southeast Alaska Regional Health Consortium (SEARHC)

Clinical Registration & Scheduling Juneau, Alaska Jun 2018 - Aug 2018

Authored comprehensive instructional materials and user guides for front office protocols, including patient registration, address validation, and health insurance verification. • Conducted classroom training sessions for staff on effective patient portal registration and scheduling processes, ensuring operational consistency across multiple facilities.

McLaren Greater Lansing Hospital

Cerner Classroom Trainer Lansing, MI Mar 2018 - Jun 2018

Delivered comprehensive Cerner system training to registered nurses, ensuring proficient use prior to system implementation, with all participants meeting mandatory assessment benchmarks. Contributed to curriculum development and received positive feedback for training effectiveness, as evidenced by excellent ratings in post-session evaluations.

Alexian Brothers Health System

Cerner Implementation Consultant Schaumburg, IL Jan 2018 - Mar 2018 • Delivered comprehensive training in Cerner systems to physicians, ensuring proficiency in both group and individual settings. • Facilitated the integration of workflow processes with Cerner fundamentals, offering targeted elbow support to enhance physician adoption and system utilization.

Schedule Management • Workflow Optimization • Medical Terminology • Registration/Scheduling • EHR & EMR Management • Staff Development and Coaching • HIPAA Compliance • Performance Metrics • Cerner • Therap • Athena • Road Warrior • Microsoft Applications • Customer Service • Curriculum Development • Patient Locator/Bed Control • Establishing Workflows • Classroom Educator • Clerical Duties • Zoom • In Person • TEAMS

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