Program Manager Power Platform

Anupama Jaiswal

San Francisco Bay Area, CA • *******.*********@*****.*** • +1-650-***-**** • LinkedIn PROFESSIONAL EXPERIENCE

ERNST & YOUNG (EY) Client: Novo Nordisk – US and Denmark JUL 2022-Mar 2025 Technical Program Manager, Intelligent Automation Center of Excellence (CoE)

● Managed a portfolio of 20+ AI/GenAI projects, ensuring coordination of shared resources, common activities, and other dependencies, leading to revenue of $3M and meeting defined scope and timelines.

● Led cross-functional team of 14 developers to design, develop, & launch MS Power Platform and RPA Projects, improving engagement revenue by 300% and automation penetration by 40%.

● Successfully managed and scaled account to a budget of $2 million, reducing costs by 20% through strategic vendor negotiations, efficient resource allocation, and winning RFPs/GTM strategies. Selected Project Experience

● GenAI Flagship projects: Drove timely and quality release of five GenAI product launches, resulting in 10 new project opportunities for scaling the solution across different business functions and 35% increase in product efficiency.

● Developed the team of Automation, Champions & Experts (ACE) to drive Digital Transformation across the value chain by identifying new opportunities & tech interventions. The discovery assessment led to 52 new AI/Automation opportunities.

● Organized and led 4 Idea-thons, 7 Art of Possible workshops, and 5 AI awareness sessions, engaging 200 participants to drive a 30% increase in Digitalization solutions.

● Led Global Citizen Development Program by coordinating with cross-functional teams across 10 departments and improving low-code/no-code adoption of MS Power Platform by 250%, over a span of one year. ERNST & YOUNG (EY) Client: Unilever – North America, LATAM & Europe AUG 2018-JUN 2022 Technical Project Manager/Lead, Hyper Automation Factory (HAP)

● Spearheaded a cross-functional team (Technology, Business Development, Management) to implement a new Email Architecture component, using logic apps. The successful adoption accelerated revenue growth by 25% in 1 year.

● Successfully implemented 50+ bots in production with the industry standards across the Order to Cash, Record to Report, Account Reconciliation, Finance and Supply Chain processes, helping realized time savings of 100k+ hours annually.

● Initiated and developed an EY internal repository for automation use cases within Power BI, spanning all functions and industries, resulting in a significant reduction in search time. INFOSYS LTD. Client: Citizen Bank US, Telstra, and Deutsche Bank Oct 2013-Jul 2018 Senior Software Engineer, IT Division

• Developed and automated multiple banking solutions, utilizing Core Java, SQL, & Apache Storm to optimize processes such as loan eligibility checks, auto-debit functions, and high-performance data transformations across various projects EDUCATION

UTTAR PRADESH TECHNICAL UNIVERSITY India

Bachelor of Engineering, Major in Computer Science 2009-2013 ADDITIONAL INFORMATION

● Program Management: Agile Methodologies, Lean Management, Scrum, Risk Management, Resource Planning

● Technical Skills: Python, SQL, Java, GIT, JIRA

● Analytics & Tools: MS Power BI, MS Project, Tableau, Alteryx

● Certifications: Certified Scrum Master (CSM); Agile Certified Professional

● Recognition: CVP accolade for orchestrating a Global MS Power Platform Summit for Novo Nordisk in Denmark 2024

● Awards & Badges: EY Tech-Hackathon (Runner up), EY Exceptional & Client Extraordinaire, and AI & RPA Silver Badges

● Volunteering: Mentor, tutor, event organizer, planner, and national coordinator for various non-profits

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