Project Manager Senior It

CEDRIC E. HARRINGTON

INFRASTRUCTURE PROJECT MANAGER

Highly accomplished results driven by Senior IT Program/Project Manager with extensive experience in leading teams in the implementation and delivery of on time and cost-effective technical solutions. Skilled in management of projects from initiation to close including deployments of Cloud Infrastructure, implementation of secure Network solutions, and Data Center migrations/upgrades. Experienced in Agile Framework, Systems Development, IT Procurement, Contract Management, and Forecasts/Budgeting.

●Network Security Proofpoint, Crowd Strike, Splunk, Spireon, SOC, Global Protect, PCI, GRC compliance.

●Zero Trust encryption, securing email, assets verification and endpoint security.

●CyberArk, Global Protect, Windows Authentication, Multifactor and role-based authentication.

●Expert in Network Infrastructure and Network Services and supply analysis.

●Expert in software development and development methodologies, SDLLC, Waterfall, Scrum and Agile

●Experienced with customer facing and client management with strong proven sales and procurement.

●Proficient in managing sophisticated billing, PCI standards compliance and remediation efforts.

●Experienced in migration and monitoring SSL, TSL, ACH, and SWIFT systems.

●Skilled in wireless protocols: SONET, TCP/IP, CDMA, WCDMA.

●Microsoft Project, Smartsheet, Visio, PowerPoint, Excel, Word, Webex, Enterprise Manager and SharePoint, Service Now, Power Bi, Jira, Epic, Purview

EDUCATION:

●MA Divinity Interdenominational, Theological Center Atlanta, GA 2021

●MA Leadership Administration, Luther Rice University, Atlanta GA 2010

BA Leadership Administration, Beulah Heights University, Atlanta, GA 2005

CERTIFICATIONS:

●Certified Scrum Master/Agile Product Owner

PROFESSIONAL EXPERIENCE:

Paragon Technologies Group Inc. Mar2024-Present

Technical Project Manager

●Responsible for ap9pplication of project management best practices, as well as hands-on IT infrastructure engineering know-how, to bridge the gap between business objectives and technical requirements.

●Excel at identifying areas for enhancement and implementing lightweight interventions to drive continual improvement for constant refinement of products, services, and major project initiatives.

●As a key member of the review board, develop a deep understanding of the process and objectives, providing valuable guidance to engineering teams on behalf of the review board.

●Ensure Agile governance practices are applied and adhered to across all functional teams including meetings and ceremonies, use of Agile tools, constant feedback loops using transparent communications, demos, and retrospectives.

●Handling the day-to-day responsibilities of managing the governance process for IT Hosting and Cloud Infrastructure that will ensure excellence in the delivery of products and services in the following critical areas:

oOperations (processes, KPIs, maintainability)

oCost control and efficiency

oStrong cybersecurity practices

●https://ascendmedical.doxy.me/waitingroom Ensure product development teams understand and are able to utilize the ARB to improve their products.

●Proactively identify new development efforts that have not had sufficient reviews.

●Ensure effective utilization of the board members and development stakeholders.

BlueLinx Corp Atlanta, GA Mar 2022-May 2024

Senior Infrastructure Project Manager

Project Description: Hardware/Software Infrastructure Management

Responsibilities:

●Leads a team of 4-5 groups, including PM’s, Engineers, and System Admins to execute IT targeted projects.

●Led and successfully closed out 8 projects.

●Oversee entire project life cycles using varying Agile approaches; ensure goals, expectations, and milestones are clearly defined.

●Create and implement change management policies and swim lanes for IT targeted projects.

●Work along with my team to prepare estimates, project plans, phases, checklists, and reports for the duration of the project.

●Add to the flow of day-to-day business operations by evaluating and reporting spaces for process improvement.

●Review, adjust and communicate financial budgets and schedules to promote profitability.

●Manage relationships with internal/external stakeholders of various projects.

●Leads team-oriented presentations to promote inclusiveness and morality within my team.

●Primarily responsible for architecting and developing the carrier infrastructure to provide, and Managed WAN solutions.

●Lead the networks improvement and integration of 3 networks legacy of Flag, Vanco, and Yipes infrastructures into RGCOM global network infrastructure, and optimizing the infrastructure and facilities for further gains in efficiency, performance, scalability, and reliability, and to support present and future services.

●Conducted planning, designing, and implementing network upgrades and change management decisions.

●Monitor network performance, capacity utilization, and analyze root causes for any failures/degradation/SLA violations on regular basis and implement deployment of new equipment upgrades. Carry out any customer migration plans on upgraded infrastructure as necessary.

●Design and implement lab field testing of new technologies and equipment for interoperability, performance, stability, and scalability, test new services, and generate structured documentation as necessary. Technical subject matter expert (SME) provides guidance and escalation support to Operations and enables services across the network infrastructure.

Siemens Atlanta, GA Aug 2021-Mar 2022

Senior Infrastructure Project Manager

Project Description: Data Center Infrastructure Management and Consolidation

Responsibilities:

●Primary project contact for key stakeholders, clients, and organizational partners

●Communicate and capture business needs, ensuring IT Infrastructure and implementation are in alignment.

●Prepare, plan and conduct kick-off meetings for locations in scope (virtually and in-person)

●Responsible for defining project-specific timelines, deliverables, risks, and long-term projections.

●Manage scope requirements, scheduling, and budgeting to align with project objective(s)

●Oversee and perform contract reviews which heavily drive the commercial phase of a given project.

●Drive deployment of IT Infrastructure service according to defined migration process, quality checkpoints and checklists

●Guide business contacts through procurement of the latest Siemens technology.

●Obtain final acceptance from business owners and perform project commercial closeout.

●Conduct project lessons learned by documenting and compiling feedback from project stakeholders and resources.

●Establish and maintain detailed DR communications and command and control plans through a

change management process.

●Support standardization across the company network infrastructure, integration of Layer 2 and Layer 3 technologies. Technical subject matter expert, and provide guidance and escalation support to Operations, and enable services across the network infrastructure.

●Tested new equipment for interoperability, performance, stability, and scalability, testing new services, and generate structured documentation as necessary. Manage provisioning templates, technical documentation, operations guidelines, troubleshooting and management scripts as necessary to ease operations.

●Evaluated the network infrastructure (e.g., VoIP, internet, intranet) and provided network improvement recommendations. In addition to providing Tier III support to resolve network-related problems.

●Establish and oversee automated network management procedures that can rapidly respond to network fault conditions, including operating procedures, and troubleshooting guides.

●Maintain current knowledge of vendor upgrades and patches to the network constituent operating systems and firmware.

●Out-of-the-box thinker by keeping abreast of emerging technology to predict future network infrastructure needs (i.e., Next-Generation Firewalls, Zero Trust Networks, and Software Defined Networks).

●Create and review performance and capacity evaluation data and provide technical solutions for performance improvement, problem resolution, and problem prevention by conducting the operational threshold monitoring and overall network management of LAN, specified WAN performance, and remote host connectivity.

●Responsible for conducting and providing monthly reviews of network operations, fault conditions, and proposed changes. Developed a monthly report comprised of network statistics, bandwidth utilization, availability, response time, system uptime, and utilization for network devices.

●Created and provided management with customized query reports of current, historic, and network performance and capacity data.

●Reporting at the program level for Service Integration/Migration per NDC and Service LaunchIP Infrastructure - Deployment of Routers and Load Balancer hardware/configurations

●Project management Team Leader for server’s network system engineering support and plans for C.O hardware/software expansion designs based on prior knowledge and experience of TIRKS, and as project management, ASE, ASR, and Provisioning, Network Capacity planning (Hubbing & Grooming), turning up/down MPLS routing/switch circuits in integration between SONET/SDH and TDMA networks.

Led a design team responsible to Validate and update NRM engineering database and documentation for all new, existing, and proposed Central Office and collocation facilities to ensure ready access to the network configuration using Granite Database, SQL.

ABM/Air SERV Atlanta, GA Jul 2016 – Oct 2020

Director/Project Manager (IT Infrastructure Implementation & Support)

Project Description: Hardware/Software Infrastructure Management

Responsibilities:

●Provide leadership and direction to IT Implementation and Support team for Air Serv’s field offices.

●Execute IT projects with respect to budgetary and timeline constraints.

●Instrumental in attaining the company’s financial goals by identifying savings of 5% in the wireless billing system.

●Designed network to Transport Ethernet TCP/IP IPv6 over Telecom protocols such as MPLS, ATM Layer-2, and Layer-3 and ASE service for transport networks. Experience in provisioning and turning-up switching circuits from 5ESS, T1 to OC-12, complex networks systems. Defines and assigns resources to various tasks, completes performance reviews, facilitates team building. Identify and drive improvements in development process that facilitates speed, accuracy, flexibility, and efficiency to positively impact quality, schedules, and cost improvements in a fast-paced team environment. Experience in project management and budgeting using Granite Database. Allocates ASR, CFA for testing, and updates transport network TIRKS database.

●Provide support on IT related matters including technical systems updates and development of applications.

●Maintain a functional, effective, and secure IT network complying with Federal and State regulatory statutes.

●Generate forecasting reports, estimating, and budgeting. Identify & assemble resources from engineering departments as required.

●Projects milestone, baseline, and other necessary documentation. Monitor the project progress vs. the baseline, mitigate negative points that impact the schedule, and provide project reviews with the key stakeholders to identify risks.

●Designed ANI (Advanced Network Intelligent), translate client requirements to technical engineering design. Modeling the Service Creation Environments (SCE) and Service Control Points (SCP).

●Planning of network architectures, defined network specifications using TCP/IP. Breakdown the AIN development project efforts into services, and activation controller. Interacted with the development teams to oversee the development and testing efforts.

●Network architecture analysis using OPNET Modeling tools to Identify and improve in the process that facilitates the speed, accuracy, flexibility, and efficiency to positively impact the quality. From project schedules to budget, deliver solutions that are appropriate for the business ROI, and the future technology strategies.

●Consisted of highly technical trial design, development and implementation of video optimization that included security and web acceleration.

●Developed Encapsulation function generates low latency, QoS for IP over SONET transport Networks.

●Designed and developed auto-provisioning function for SONET Routing techniques using packet/frame encapsulation, and Forward Error Correction (Viterbi, Reed Solomon). Two Patents of Frame Encapsulation Procedure (FEP) IP, GFP tunneled over concatenated network (SONET/SDH).

●Initiate technological innovations designed to alleviate the company’s aviation operational challenges.

●Align technology employments with technology capability roadmaps.

●Manage third party resources and engage vendors when installing clients’ hardware and software systems.

●Spearhead team of 5-7 specialist to oversee severe cases to triage and resolve crises while engaging peers, business partners and executives.

Cricket Wireless Atlanta, GA Sept 2015 - Jun 2016

Infrastructure Project Manager/Technical Support Analyst

Responsibilities:

●Installed and maintained desktop system upgrades according to clients’ specifications.

●Constructed and instituted preemptive maintenance procedures to ensure reliable operational systems.

●Periodically generated back-up server files and instated disaster recovery processes

●Repaired and replaced software and hardware peripherals.

●Implementation of IPv6 protocol throughout all of the gate-way routers and switches Cisco, Juniper and Extreme switches equipment.

●Monitor network performance, capacity utilization, and analyze root causes for any failures/degradation/SLA violations on regular basis and implement upgrades / solutions to prevent any service degradations or failures. Carry out any customer migration plans on upgraded infrastructure as necessary.

●Designed SQL Procedures to query database for customer survey scores for senior management.

●Responsible for approval of final design, activation & troubleshooting of Layer 4 high-speed internet circuits including Frame Relay, bonded T1 Multi-Link Frame-Relay, DS1, DS3, OC3- OC48 and Gig E/Ethernet from LEC to client's premises.

●Responsible for Customer activation of completed standards SONET/SDH TCP/IP, IP Sub-netting, DNS, QOS for new accounts.

●Upon design approval, tasked to configure the Custom configurations for complex failover, load sharing and back-up solutions involving routing protocols

●Maintained quality Customer relationships and assured customer requests and concerns were addressed and completed in a timely manner.

●Be accountable for all cyber deployment activities including but not limited to fiber network design, cloud leasing, due diligence, architectural/engineering, zoning, permitting, project management, construction management, system acceptance, NOC integration, and closeout packages.

●Trained new and incumbent employees on IT processes and new products.

●Oversaw software license renewals and installed antivirus software.

●Reconfigured supplier accounts to conform with CRM and RQ

Elekta Atlanta, GA Nov 2014 – Jul 2015

Infrastructure Project Manager/Project Support supervisor

Project Description: Hardware/Software Infrastructure Management

Responsibilities:

●Upgraded database regularly, maintained and installed operational systems and software for radiation, brain disorder, cancer brachytherapy and radiosurgery treatments.

●Supervised projects to certify that Associate Product Specialists completed tasks within specified parameters.

●Day-to-day project management and technical support to employees for internal computer systems, infrastructure network (Cisco, Juniper), software and hardware

●BISCI Data center built out and continued to support the company’s low voltage systems including copper, fiber, access control (S2 network), security CCTV and other systems.

●Work closely with the application and network engineering team to take on administrative responsibility for all systems within the global environment.

●Worked closely with business units to understand their requirements and made their goals a reality in IT.

●Managed the company’s IT systems, including windows server, Active directory, network, and security systems. Deployed the company VoIP phone system as well.

●Enabled customer upgrade to increased network capability (IPv4) with TCP/IP & 802.11 WLAN equipment.

●Used SQL Procedures to query patient database for medical dosage accuracy.

●Responsible for product line profit and loss, budgeting, pricing activities, messaging, and collateral.

●Developed and formalized strategic alliances with technology/service partners.

●Evaluated project performance in keeping with company specific standards and techniques.

●Engaged upper management with regards to project setbacks, challenges, and successes

●Devised thorough project plans to oversee and track newly introduced systems, internally and externally.

●Developed and maintained detailed work plans, schedules, project milestones/estimates, resource plans and status reports.

●Queried customer databases for accurate assessment application performance.

●Conducted project meetings to drive project deliverables to completion.

●Managed project financials including P&L

●Managed internal as well as external resources.

●Managed external vendors from quote to implementation phase.

●Ordered and tracked all infrastructure hardware delivery and associated financials.

●Utilized several “in house” Financial tracking spreadsheets as well as financial tracking tools and share points to track budget/spend.

●Held weekly meetings with project resources and stakeholders to track project status and deliverables.

●Ascertained the availability of, and allocated IT services and resources to internal systems rollouts and technical upgrades.

●Provided scope for projects and sourced ancillary information to assure the overall conclusion of IT projects.

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