Bottle Server
Resume:
CYNTHIA FIGUEROA
**** ****** ***** ***** ** *****
Bottle service host
PROFESSIONAL SUMMARY
Bottle service host with 3 years of experience in high-end Miami venues, excelling in event coordination, inventory management, and sales strategy. Proven track record of driving revenue growth through upselling premium products and enhancing customer retention. Adept at team collaboration and conflict resolution, consistently exceeding sales targets and improving guest satisfaction.
EMPLOYMENT HISTORY
Bottle Runner
SLS Hyde Miami Music Week 3/17/2025 – 3/29/2025
Support the coordination of VIP experiences and special requests, ensuring the highest level of guest satisfaction.
Assist in event setup and breakdown during Miami Music Week, ensuring the venue is properly prepared for large crowds and special performances.
Ensure the timely delivery of premium spirits and champagne bottles to VIP tables, while following safety and alcohol consumption protocols.
Collaborate with the bar and kitchen staff to ensure orders are accurate and completed in a timely manner.
Represent Hyde SLS with professionalism, maintaining a positive and energetic attitude in alignment with the brand’s luxury and hospitality standards.
BOTTLE SERVICE SERVER
The Dirty Rabbit 11/10/2023 – 01/02/2025
Efficiently deliver bottles to VIP tables, ensuring timely and accurate service
Maintain inventory and stock levels, preventing shortages and ensuring customer satisfaction.
Collaborate with team to organize events, contributing to successful and smooth operations.
Greet and seat guests, ensuring efficient table turnover and exceptional customer service.
Coordinate with kitchen and wait staff to ensure timely and accurate order delivery.
Skills:
Event Coordination, Inventory Management, Sales Strategy, Customer Retention, Team Collaboration, Conflict Resolution.
Education: High School Diploma & Associates Degree in Business Administration
Languages: English and Spanish
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