Customer Service Store Associate
Resume:
Nathaniel
Sundholm-Young
Portland, OR 97202
**************@*****.***
EXPERIENCE
March of Dimes — Volunteer
General organization and cleanup of the office building, as well as some folding of brochures and letters for the non-profit. General menial tasks. Northwest Kidney Kids — Volunteer
2013 - 2019
I acted as a supervisor for my assigned group and helped children when needed, along with cleaning and organization of the site. Basic tasks just short of being an assigned camp counselor.
Symbiosis Printing — Assistant
2020 - MAY 2021
I would clean the shop and work to make sure shipments were ready to go when the time came by folding, ordering, and printing. Helped to get an idea of what a proper workplace should be like.
Kelly Spicers — Store Associate / Inventory Manager JUNE 2021 - AUGUST 2023
I set up paper orders, checked in received stock, performed customer service, store maintenance, and plenty of manual labor. The majority of my workload at Kelly Spicers(previous Kelly Paper) was gathering the stock requested by customers or other warehouses, and making sure they were all counted, billed, and shipped safely & correctly, along with ordering stock and assisting customers via phone, email, or in-person. Dust Busters LLC — Wildfire Firefighter
WILDFIRE SEASON OF 2023
Worked with a team of 19 other wildland firefighters on the Anvil Fire near Port Orford, Oregon. I was very lucky to have worked every stage of wildland firefighting during the 14-day run, as well as having the opportunity to be part of a rare nighttime medical extraction operation. A lot of physical labor, and even more teamwork and coordination. SKILLS
Organized, well-spoken, and
good at working with and
without others. Quick learner,
proficient with technology and
social interaction. Consistent
no-mistakes WPM of 85. Very
strong proper writing and
communication skills. Calm
under pressure and used to
handling sensitive situations.
Licensed Health and Life
insurance agent in Oregon and
Arizona. Plenty of casual
software experience
(troubleshooting, Office suite,
bug reporting, etc).
LANGUAGES
Only English at the moment.
EDUCATION
Wilson High — GED
Left Wilson High a year early
to get my GED at PCC.
I have only taken standard
college classes for a year. I have
taken online Technical Writing
courses as well as having been
tutored on Technical Writing
fundamentals.
Transition Projects — Residential Advocate / Shift Supervisor NOVEMBER 2023 - SEPTEMBER 2024
I originally worked as a residential advocate, assisting and building rapport with shelter participants, but quickly moved into the shift supervisor position. My duties varied greatly from aiding and managing other shelter staff in their work, timecards, etc. to intervening in critical situations to ensure everyone’s safety. The position was a good mix of social work, managerial experience, and data entry(logging participant services, attendance, work schedules, shelter incident reports, general daily logs, weekly updates, and staff timecards).
American Income Life — Insurance Producer
SEPTEMBER 2024 - JANUARY 2025
I became licensed in both Oregon and Arizona as a Health and Life insurance agent to present benefits to interested clients and referrals. Memorizing the ins and outs of everything I could provide and catering the offer to each specific client, mastering the electronic application system we utilized, and evaluating each application thoroughly to ensure there would be no issues when reviewed by the underwriting team were the most important skills I learned during my time with AIL.
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