Nancy Young
Mountain home, Idaho 83647
986-***-**** **************@*****.***
Summary of Skills
Customer service associate working in retail with over four years, experience working as a cashier balancing and handling money transactions, taking customers’ orders, stocking incoming products, inventory, catering orders, monitoring cash flow activity
Unloading U.S. mail & packages, getting ready for mailing, production sorting, repackaging products
Retail clerk cashiering registering, stocking inventory Customer Service Mail Associate
Follows instructions of supervisors and assists other team members in performing center functions
Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Takes complex customer orders using order systems and provides accurate pricing information Cashier
To providing fast, fun and friendly checkout service, to resolving guest concerns in a positive, helpful manner. To working as a part of the team, to utilizing excellent customer service skills, to handling money, refunds and exchanges. To verifying labels and other product information. To cross training and working in other areas of store as specifically needed. Computer Skills
Microsoft Word, Power point, Excel, LexisNexis, Outlook, Corel WordPerfect Experience
Amazon Production assistant 09-2021-11-21/ 07-2022-current Columbia Sportswear/Kelly services Production clerk 03/2015-05/2018 Kohl’s Retail clerk 10/2014-01/2015
JC Penney’s Retail Clerk 11/2013-11/2014
Quality Food Center Customer service associate 05/2008-04/2013