Customer Service Human Resources

Zane Rex

936-***-**** *********@*****.***

College Station, TX 77840

Enthusiastic and detail-oriented human resources student seeking an HR internship position to apply skills in employee relations, recruitment, and administrative support. Eager to contribute to a dynamic team while gaining hands-on experience in HR practices. EDUCATION Texas A&M University, College Station, TX September 2023-current Bachelor of Science in Human Resource Development

Minor in Business Administration

GPA: 3.4

Blinn College, Brenham, TX September 2022-May 2023 Associates of Business

Graduated with 3.6

RELATED Learning and Development in Human Resource Development COURSEWORK Applied HRD in the Workplace

Organizational Development

Measure and Evaluation in HRD

App Learning Principles

Instructional Tech & Design

Global Div in Workplace

WORK

EXPERIENCE Cinemark, College Station, TX May 2023 - present

● Participated in professional development to be well versed in company departments: customer service, cashiering, concessions, cooking, and bartending

● Coordinated with team members to maintain smooth operations across customer service, concessions, and bartending

● Achieved high customer satisfaction through effective service, accurate transactions, and quality food preparation

Brothers Tutoring, Huntsville, TX March 2020- June 2020

● Designed and implemented a proactive student tutorial program that resulted in student success and confidence

● Created Needs assessment to identify clients’ weak skills

● Collaborated with brother to divide clients based on needs

● Created an ad on Facebook to reach prospective clients

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