Supply Chain Project Management

ANGELA GOODMAN

Harker Heights, TX 254-***-**** **************@*****.*** LinkedIn: angela-goodman

Senior Logistics, Operations, and Project Management Professional

Managing Operational Logistics through dynamic leadership, analysis, tools, and support

Angela Goodman is a distinguished logistics, supply chain, and project manager with extensive experience leading complex U.S. and European logistics projects. Expert in strategic planning, budgeting, and enhancing operational efficiency, with an accomplished record in improving communication infrastructure and logistic utilization. Known for ability to lead cross-disciplinary teams and manage projects with evolving scopes under tight deadlines. Excels in creating high-performing teams and delivering cost-effective, efficient solutions. MBA degrees in Logistics and Project Management. Lauded for organizational acumen, leadership, and customer liaison skills. Secret Security Clearance (former TS/SCI).

CAREER ACCOMPLISHMENTS

Led strategic overhaul of logistics operations across 33 countries, improving efficiency by 40%.

Managed a dynamic team of >500, implementing training and development programs that increased team performance by 30%.

Directed CSS VSAT and CAISI logistics projects from inception to completion, significantly improving communication infrastructure and operational readiness.

Spearheaded quality control initiatives, reducing shipment errors by 25% and improving on-time delivery rates.

Professional Experience

SOC LLC ● Doha, Qatar 09/2023 – Present

Operations and Logistical Specialist

Hired to spearhead administrative and logistical support for high-threat area missions for a Top 100 defense company, enhancing on-time delivery of support materials. Manage 20+ employees, including hiring, training, and performance management.

Stood up new operations in Doha Qatar.

Improved logistics utilization by 30% through strategic space redesign and inventory management.

Reduced transportation costs by 20%, optimizing delivery routes and negotiations with carriers.

Akima Logistics Services (ALS) ● Herndon, VA 09/2022 – 08/2023

Lead Supply Technician

Managed daily logistics operations, developing plans that optimized goods distribution and enhanced supply chain efficiency for an aviation logistics and supply chain services provider to the DoD. Provisioned spares, and maintenance. Evaluated contracts and customer data to define logistics needs. Developed plans to optimize goods distribution, focusing on critical assets and leveraging deep knowledge of supply systems, policies, and procedures.

Implemented policies for improved quality and cost control, leading to a 15% reduction in logistics costs.

Directed a 20-member logistics team, improving timely receipt of goods by 30% and notably reducing shipping mistakes with new quality control measures.

WESTECH International ● Albuquerque, NM 01/2020 – 08/2022

Computer Operator I

Managed field operations to gather user data for evaluating DoD acquisitions and deployments. Ensured team training, certifications, and adherence to standards. Maintained operations aligned with regulations, prioritizing the timely and orderly collection of diverse data sources.

Strong understanding of data collection methods, techniques and experience with data analysis tools

Office Depot ● Southeast U.S. 02/2017 – 05/2019

Acquisition Account Manager

Drove sales growth and market expansion in the flooring division. Developed and nurtured relationships with general and subcontractors, enhancing Office Depot’s market presence. Employed strategic sales techniques and extensive regional travel to engage with customers, increasing Office Depot’s spending share among existing clients. Collaborated effectively with customer service and sales support teams, boosting customer satisfaction and loyalty.

Grew active accounts to 850 and elevated monthly revenue from $600K to >$1M

Mattress Firm ● Houston, TX 08/206 – 11/20182016

Store Manager

Oversaw multiple Mattress Firm locations’ strategic operations and management, significantly exceeding sales targets through effective leadership and innovative sales strategies. Implemented company initiatives that revitalized underperforming stores, achieving profitability that surpassed expectations.

Participated in budget monitoring for 12 stores, comparing current spending against last year’s figures. Revitalized sales in underperforming stores, achieving profitability beyond expectations for each location.

Recruited, managed, and developed five team members, quickly preparing them for future roles through effective mentoring and coaching, aiming for peak performance outcomes.

Ensured associates provided the best-in-class customer experience.

Exceeded budget and forecast goals, addressed and solved escalated issues and pinpointed opportunities to deliver services.

United States Army, USAREUR G4 (Logistics) 02/2011 – 08/2016

Logistics Manager (CAISI VSAT)

Led critical communications and logistics projects, enhancing operational efficiency and readiness across Europe and Africa. Managed project lifecycles, from planning and budgeting to execution, significantly improving the command’s strategic communication infrastructure. Led cross-functional teams and strategic approach to logistics operations, underscored ability to navigate complex challenges, ensuring seamless logistics support and robust communication networks within military operations.

-Negotiated and coordinated project plans and budgets with customer agency management, effectively aligning expectations and ensuring project deliverables met or exceeded standards.

-Implemented service standards and process improvements, enhancing efficiency and effectiveness in project outcomes

Education

MBA in Project Management, Colorado Technical College, Colorado Springs, CO

MBA in Logistics Management, Colorado Technical University, Colorado Springs, CO

BS/BA in Logistics Management, Colorado Technical University, Colorado Springs, CO

Technical Skills

PC/Mac, OS X, iOS, Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook), SharePoint, Internet Explorer, CAISI, SAP, SAMS, GCSS-Army, PBUSE, and Defense Travel Systems (DTS)

GCSS Army Certified, CAISI/VSAT Trained Instructor

Secret Security Clearance (former TS/SCI)

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