Sandra J. Souffrant
*** ***** ******* ***, *********, PA 19047
Cell: 267-***-****
************@*****.***
EDUCATION
Chestnut Hill College: Graduation Date August 2019
Philadelphia Pa 19118
Bucks County Community College January 2014 - May 2017
Associates of Arts: Criminal Justice
275 Swamp Rd
Newtown Pa18940
Internship January 2017 - May 2017
Newtown Borough Police Department, Newtown, PA
●Attended District Court sessions to observe the duties of the Prosecution Office
●Participated in multiple police ride-along with various officers
●Conducted multiple foot patrols with various officers and participated in writing tickets
●Assisted in revising Police Manuals
●Participated in training exercises
OFFICE SKILLS: Office Management, Manager, Records Management, Spreadsheets/Report, Event Management
COMPUTER SKILLS: MS Office (Word, Excel, PowerPoint)
Quickly became a trusted Manager known for “can-do” attitude, flexibility and high-quality work. Highlights: Communicated effectively with other managers so we can get the store moving swiftly. Established strong relationships to gain support and effectively achieve results.
PROFESSIONAL WORK EXPERIENCE
Delta Community Supports July 24,2017- Present
Program Coordinator
●Assist staff with consumers
●Coordinating and Completing Assessment and Monthly Reports
●Attending ISP Meetings
●Meeting with Behavior or Supports Coordinator
●Making sure consumers are achieving monthly goals
●Food Shopping for Home
●Filing all paper works
●Doing different activities with staff and consumers
●Attending Manger Meetings
●Submitting medication to consumers
●Counting money of Consumers
●Billing
●Have knowledge of the Office of developmental programs (ODP),
Delaware Valley Residential Care April 2, 2018 - October 31, 2018
Shift Supervisor
●Supervised Staff
●Assist staff with consumers if needed
●Make sure all staff provide care for all consumers
●Made sure all paperwork was filled out
Internship January 2017 - May 2017
Newtown Borough Police Department, Newtown, PA
●Attended District Court sessions to observe the duties of the Prosecution Office
●Participated in multiple police ride-along with various officers
●Conducted multiple foot patrols with various officers and participated in writing tickets
●Assisted in revising Police Manuals
●Participated in training exercises
Residential Counselor October 2014 - July 2017
Woods Services, Langhorne, PA
●Responsible for the supervision safety and welfare of assigned clients
●Ensure all document seizures, falls, accidents/injuries and maladaptive behaviors on the appropriate forms.
●Implement behavior management and other therapeutic strategies as directed by the program psychologist/clinician and program specialist
Dispatcher March 2011 - January 2014
Germantown Cab, Philadelphia, PA
●Dispatched drivers to customers’ location when requested
● Ensured all drivers arrived in a timely manner to their assigned clients
●Handled all customer service issues as defined by company policies
Shift Supervisor
Wendy’s, Philadelphia, PA May 2006 - March 2010
●Provided work direction and addressed crew performance problems
●Monitored product quality and store cleaning and implement corrective action when necessary
●Ensured inventories are ordered in a timely manner to meet customers’ demands
●Controlled food cost and monitored labor hours
●Assisted in training and cross-training new team members
Office Team Comcast –Philadelphia, PA June 21- August 2013
●I work as a sales consultant, at the front counter
●Meeting sales goals
●Taking Payments
●Distributing equipment
●Helping customer with their bills