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Customer Service On-Site

Location:
Jupiter, FL
Posted:
March 30, 2025

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Resume:

MICHAELS MATCHICA

Inspector/Field Supervisor

728-***-****

*********@*****.***

Outside Plant Field supervision, fiber optics construction Inspector, electrical and electronics supervisor for ATT & Verizon services, familiar with installation, setup, maintenance and diagnostic repair, team oriented with excellent customer service skills, Experienced Sales Engineer.

EXPERIENCE

05/2019 –PRESENT

FIELDINSPECTOROSP, SE FLORIDA–COLLABERA& TRUENETCOMMUNICATIONS(VERIZON 5G)

● Oversees, inspects, and monitors contractual field work, which includes excavations, boring, placement of hand-holes, aerial strand and fiber cable installation, grounding, and monitoring restoration (sod, etc.) of work areas per provided standard.

● Working knowledge of 3GIS, industry standard geospatial applications.

● Applies vast knowledge of OSP construction methods, practices, and safety guidelines. Maintains project notes with general computer applications.

● Knowledge of outside plant engineering in a telecommunications provider environment and fiber optic network construction experience.

02/2017 – 05/2019

FIELDINSPECTOROSP, SE FLORIDA–INSIGHTGLOBAL(VERIZON 5G BUILD)

● Schedule work and inspection phases with contractors, superintendent and agency personnel.

● Takes field measurements to verify contractor information and perform quality review of construction.

● Maintains project records and progress, materials notebook, as-built plans and pay quantity statistics.

● Monitors field work for general safety and company standards of aerial and underground cable installation and verified restoration of work areas. 10/2012 – 02/2017

FIELDSUPERVISOR, SE FLORIDA-ATT

● Oversees, inspects, and monitors field work which includes excavations, boring, hand-hole placement, aerial strand and fiber and copper installation.

● Recommends changes to construction plans to meet field conditions.

● Evaluates progress schedules and safety records making sure to adhere to NESC specifications.

● Monitors field work of both aerial and underground cable installation.

● Direct and diagnostic work flow problems including regulatory and permitting processes.

● Verify all copper/coax installation and repair meets company standards and meets NEC codes.

● Confirmed proper bonding and grounding placed per NEC code with wood and concrete poles. 4/2012 – 10/2012

FIELDSUPERVISOR, SE FLORIDA– NATIONALSERVICESINC(ATT PROJECT)

● Site inspections for commercial fiber optic services from ATT.

● Monitors field progress including excavations boring/aerial fiber cable installation.

● Field measurements and quality review of construction. 9/2005 – 4/2012

OUTSIDE PLANTTECHNICIAN/ SERVICETECHNICIAN– ATT/BELLSOUTH

● Installation and maintenance of commercial /residential services, fiber, and copper/coax technology.

● Construction and field operations experience with low voltage electrical wiring.

● Outside plant copper and coax installation and repair.

● Placement of copper/coax cable with attachments to wood and concrete poles. 2000 – 2005

SERVICETECHNICIAN– NIELSONTVRATINGS, SEFLORIDA

● Installation and maintenance of television ratings monitoring equipment.

● Placement and adjustment of electronic probes connecting viewing devices in selected homes for proper credit of network broadcasting. Customer support to resolve all field technical concerns. 1993 – 2000

SALESENGINEER/TECHNICAL SUPPORT –AIWAAMERICA,NATIONWIDE& CANADA

● Liaison between research and development and client’s technical staff.

● Sales and marketing support at customer locations and trade shows. EDUCATION:

● Associate degree in computer science

● OSHA-10 Construction safety and health

SKILLS

● Sales engineer

● Telephony connectivity

● Fiber certification

● OSP fiber construction supervision

● Ability to read and understand blueprints

● Field network technician

● Cat5 and coax termination

● OSP Fiber Inspector

● Strong problem solving

● Attention to detail



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