Patient Care Support Worker

Christelle Elodie TCHOUNANG

*** ***** ** ********, ** K6H4S1 • 343-***-**** • ************@*****.***

Professional Summary

Compassionate Personal Support Worker with experience at Saint Étienne, skilled in mobility assistance and dementia care. Successfully enhanced client independence and wellbeing through personalized support and emotional care. Maintained meticulous records to foster effective communication within the healthcare team, ensuring privacy and confidentiality while building trusting relationships. Skills

• Mobility assistant

• Personal hygiene assistance

• Emotional support

• Social support

• Patient care

• Privacy and confidentiality

• Housekeeping tasks

• Compassionate care

Work Experience

Personal Support Worker, 02/2023 to 01/2025

Saint Étienne – Yaoundé-Cameroun

• Assisted clients with daily living needs to maintain self-esteem and general wellness.

• Assisted clients with daily living activities, promoting independence and wellbeing.

• Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks. Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.

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Seller Support Associate, 12/2019 to 11/2022

Orange-Cameroun – Yaoundé-Cameroun

• Assisted sellers with platform requirements for renewals and upgrades. Exercised professionalism across varying circumstances, treating each customer with respect despite potential agitation or frustration.

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• Managed high volume of daily cases, ensuring timely resolution for optimal seller experience.

• Developed strong relationships with clients to encourage repeat business and referrals. Education

Bachelor Degree : British Littérature, 07/2019

University of Yaoundé 1 - Yaoundé Cameroun

Baccalauréat : English Literature, 06/2013

GBHS - Tombel-Cameroun

Languages

English

Native or Bilingual

French

Full Professional

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