Customer Service Data Entry

Michael Italiano

PROFILE

My base work experience was in welding and fabrication, due to the lose of my right arm in 2001, I was forced to find job that was less physically demanding, so I took a job at a local plumbing company were I learned the fundamentals of running a office . EXPERIENCE

J9 Drones, LLC Bayville, NJ /Dispatcher / Scheduling 2018 - present J9 Drones, LLC I am in charge of customer service and billing, along with scheduling Drone jobs and dispatching pilots to their scheduled appointments . My secondary duty is also to assure that the aircraft are all FAA compliant. Vintony Mechanical Forked River, NJ / Dispatcher / scheduling / customer service 2002 - 2018

I learned general office management, Scheduling, customer service, billing and filing for required permits and general day to day operations. EDUCATION

Brick Memorial High School Brick, NJ / Graduated 1984 Ocean Air flight school Toms River, NJ / Private pilot / Commercial Remote Unmanned Aircraft Pilot

SKILLS

Phone customer service

Data entry

Scheduling

Day to Day office management

632 Berkeley Ave Bayville, Nj 08721 / 908-***-**** ********.********@*****.***

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