Insurance Agent Customer Service

Rachel R. Fillmore

*** ********* **. **** *****, TX 76108 214-***-**** ************@*****.***

Life/Health Insurance Agent

Experience:

Health Plan One (WellCare)

(06/2023-current)

Life/Health Insurance Agent: Inbound/Outbound calling, remote, Medicare Advantage Plans, AEP

American Income Life

(10/2022-3/2023)

Life Insurance Agent/Supervising Agent: Calling leads and referrals of those leads to get them signed up for life insurance when they meet restricted qualifications. Enrollments for credit union members and their families.

Sodexo INC. Edmond, OK

(05/2015-10/2015)

Food Service Worker: Deli prep & serve, ran food trays to patients staying in hospital, cashier & café.

Sleep Medicine Associates of Dallas

(10/2013-05/2014)

Medical Insurance Specialist: Verified insurance of patients for 5 doctors, phone calling, computer entries, & research.

Catastrophe Management Solutions. Richardson, TX

(10/2012-01/2013)

Claims Associate: Call center, phone calling to clients of insurance, calls to insurance and banks, as well as damage companies to pick up vehicles in the event of Hurricane Sandy.

Walmart

(05/2003-08/2011)

Customer Service Manager, Cashier, Customer Service Associate: Front end cashier manager, cashier, customer relations, phone calling, & customer service.

Education:

Regent University (Oct. 2017- Dec. 2021) – Bachelor’s Degree in Clinical Psychology & Christian Counseling (not completed)

Everest College (Feb. 2012-Sept. 2012) – Certification for Medical Administrator Assistant

Skills:

Customer Service

Cashier

Phone Calling/Recieving

Basic computer knowledge

Research

Writing/Editing/Proofreading

Author

Life insurance selling & some underwriting knowledge

Medicare enrollments

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