BAN
EDUCATION
SHARAN VARMA
SOFTWARE ENGINEER
CONTACT
************@*****.***
Bangalore, Karnataka, India
SKILLS
Python
Go
Django
ChatGPT prompting/automation
AWS
Docker
Kubernetes
Loki/Grafana/LogQL
Bash/Scripting
Linux
Redis
Git/GitHub
CI/CD
PostgreSQL/MySQL
Basic Networking/Cybersecurity
MAHESH PU COLLEGE
PCMC - 86%
2014 - 2016
2016 - 2020
DAYANANDA SAGAR
UNIVERSITY
WORK EXPERIENCE
PROFILE
I am a software engineer with experience in backend and cloud development. I am extremely interested in software development and science in general. I attempt to rapidly learn and make an impact on an org wide level. I love solving problems and also finding new problems which may be hiding in plain sight. Outside of work, you will find me playing chess, reading or getting in some exercise in the form of a walk or biking
Amazon Web Services 2020 - 2021
Cloud Support Engineer
Skit.ai 2021 - 2024
Software Engineer (Solutions)
Developed a tool to assist engineers in helping clients and customers save costs on Elastic Block Storage (EBS) by upto 30% Resolved Customer reported issues in several AWS services such as EC2, Lightsail, Elasticache, EBS
Supported Customers on Linux and OS related queries and resolved OS related issues
Developed a system to identify client API integration issues resulting in revenue impact and quantify sample metrics for the same Delivered 56 to 60 APIs to internal systems for client interfacing rapidly with minor issues and bugs
Debugged Several incidents across the tech stack from telephony to core service to API integration
Created and maintained bot flows across clients which control bot behaviour
Helped integrate a telephony vendor in US demography for US clients Worked with Python, Go, Django
Shipped highly tested code with minimum issues via pessimistic code development methodology (Everything can fail and will fail if given the chance, handle them during development)
Automated VoiceBot testing via OpenAI’s ChatGPT to cover upwards of 1000 test cases by making ChatGPT act as a caller CGPA - 8.6
LANGUAGES
English
Hindi
Kannada
Malayalam