Help Desk Support Specialist
Resume:
KELSEY CLORE
Clearwater, FL *****
***********@******.***
Professional Summary
Seeking an entry-level IT Support Specialist role at a reputable company that is willing to provide a hands- on learning experience for career growth.
Authorized to work in the US for any employer
Work Experience
Server/Lead Trainer
Waffle House, Inc.-Clearwater, FL
July 2023 to Present
To-Go Server
Frenchy's To Go-Clearwater, FL
March 2023 to July 2023
Customer Sales Representative
Consumer Sales Solutions - American Power & Gas-Clearwater, FL January 2023 to March 2023
cold calling leads
closing sales
server
Shephard's Beach Resort-Clearwater Beach, FL
September 2022 to January 2023
Server
BJ'S Restaurant & Brewhouse-Clearwater, FL
April 2022 to August 2022
Server
Cracker Barrel Old Country Store-Clearwater, FL
November 2015 to March 2022
Cracker Barrel servers work together as a team to help achieve the company's mission of "Pleasing People". The server must be able to understand and carry out instructions while working effectively with co-workers and managers to please the guests. Each server maintains the appearance of the dinning room by pre-bussing and bussing his or her own tables. Ensuring a positive guest experience is a paramount job duty of the Cracker Barrel server. Required skills include: multi-tasking, hospitality, attention to detail, and communication. To be successful, a server must uphold a positive, up-beat attitude throughout the duration of the shift.
• Handled up to 8 tables daily
• Took food and drink orders
• Served meals
• Bussed tables
• Checked on guests frequently
Server
Salty Rim Grill & Bar-Treasure Island, FL
January 2015 to October 2015
• Handled 6 tables daily
• Greeted guests
• Took food and drink orders
• Welcomed guests as they arrived
• Took orders
• Prepped salads, soups, and beer on tap
• Served food
• Bussed tables
• Set up payments by POS
• Kept the restaurant clean and sanitary
Server/Bartender
Foxy's Cafe-Treasure Island, FL
June 2014 to September 2014
• Worked at a restaurant
• Handled up to 12 tables daily
• Welcomed guests as they arrived; sat guests at tables.
• Took food and drink orders
• Poured and served wine and beer on tap
• Served meals
• Cleared tables
• Managed cash, check, credit orders
• Maintained a clean work area
Server
Bob Evans Restaurants-Muncie, IN
May 2013 to June 2014
• Worked at a restaurant
• Handled a high volume of customers regularly
• Took and memorized orders
• Prepped salad orders
• Served food
• Cleared tables
• Checked on guests and diners frequently
Server
Texas Roadhouse-Muncie, IN
May 2013 to September 2013
• Handled 3 tables daily
• Took food and drink orders
• Served meals
• Cleared tables
• Managed cash, check, credit orders
Server
Chilies Bar & Grill-Muncie, IN
February 2012 to December 2012
Servers at Chili's had a primary duty of up-selling food/alcohol items. Customer service and sales skills were absolutes.
Server
FOUR SEASONS FAMILY RESTAURANT-Lafayette, IN
April 2009 to November 2009
• Handled up to 6 tables daily
• Greeted diners and guests
• Took food and drink orders
• Prepared breakfast, lunch, and dinner
• Served meals
• Bussed tables
• Handled money
Hostess
Outback Steakhouse-Lafayette, IN
October 2007 to February 2008
• Answered phones
• Recorded reservations
• Greeted and seated guests
• Accommodated and managed large parties
• Resolved customer issues
Server
Sunshine Café-Lafayette, IN
May 2007 to September 2007
• Took and memorized orders
• Prepped breakfast and lunch
• Served food
• Checked on diners frequently
• Cleared tables
• Processed transactions
• Cleaned and sanitized dining room
Education
Associate of Applied Science in Computer Information Systems SPC - Clearwater, FL
January 2025 to Present
Certificate in Emergency Medical Services
Saint Petersburg College - Pinellas Park, FL, US
January 2017 to July 2018
Skills
• POS
• Organizational Skills
• Communications
• Busser
• Basic Math
• Hospitality
• Restaurant Server (10+ years)
• Hostess
• Waitress
• Cash Handling
• training
• Customer Service
• Mathematics
• Upselling
• Sales
• fast learner
• Restaurant Server
• Bartending
Contact this candidate