Front Desk High School

Ava Carroll

**** ********* **, **********, ** ***08

916-***-**** *******.*****@*****.***

EXPERIENCE

Carmichael Parks and Rec — KHO Rec Leader

April 2021 - Present, La Sierra Community Center

● Supervise and engage children in after-school programs, ensuring a safe and supportive learning environment.

● Demonstrate strong observation and multitasking skills, ensuring children's needs are met during school breaks and regular sessions.

● Lead group activities, foster teamwork, and assist in behavioral management. Profounders — Admin

February 2023 - June 2023

● Managed administrative tasks including email communication and billing through Microsoft Office and Outlook.

● Demonstrated organizational skills and attention to detail in coordinating with agents.

Wyndham Sacramento — Front Desk Receptionist

May 2024 - Present

● Handle guest check-ins, check-outs, and customer inquiries with a focus on delivering outstanding service.

● De-escalate difficult situations and resolve guest concerns to ensure satisfaction.

● Manage front desk operations efficiently while maintaining a calm and welcoming environment.

EDUCATION

Del Campo High School, Fair Oaks — High School Diploma August 2018 - January 2022

● Graduated early with a GPA of 3.7.

● Relevant courses: AP Psychology, Sociology.

American River College — Associates in Biology

August 2022 - Present

● Currently pursuing a degree in Biology.

SKILLS

● Leadership experience and team coordination

● Strong problem-solving and conflict resolution abilities

● Effective time management and multitasking skills

● Experience in childcare and youth engagement

● Proficient in Microsoft Office (Word, Excel, Outlook)

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