Quality Assurance Site Manager
Resume:
KATHERINE
DENNY
********@*******.***
Valleyview, AB T0H 3N0
Proven leader with a track record of enhancing team performance and customer satisfaction at Heart River Housing. Skilled in site inspection and management, and adept at problem-solving, ensuring projects meet quality standards. Demonstrated ability to foster vendor relationships and improve safety protocols, significantly reducing incidents. Excels in team leadership and quality assurance, driving operational excellence.
PROFESSIONAL SUMMARY
Heart River Housing - Site Manager
Valleyview, AB • 12/2021 - 05/2024
Heart River Housing - General Service Worker
Valleyview, AB • 11/2019 - 12/2021
Rexall Drugstore - Assistant Store Manager
Valleyview, AB • 01/2004 - 10/2019
IGA Supermarket - Dairy Manager
Valleyview, AB • 01/1991 - 01/2004
WORK EXPERIENCE
Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
•
Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
•
Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
•
• Interviewed, hired, and trained new workers.
Collaborated with team members to complete projects on time and within budget constraints.
•
Assisted in training new employees, ensuring they were well-equipped to perform their job duties effectively.
•
Enhanced customer satisfaction through timely completion of tasks and maintaining a clean work environment.
•
Participated in ongoing professional development opportunities, staying up-to-date on best practices relevant to the industry.
•
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
•
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
•
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
•
Rotated merchandise and displays to feature new products and promotions.
•
Team Leadership
Site Inspection and Management
Quality Assurance
Problem-Solving
SKILLS
Hillside Junior Senior High School
Valleyview, AB • 08/1986
High School Diploma
Certificate in Site Manager Housing
Red Deer College
Accounting course Northern Lakes
College
on line managerCourse
NorthernLakes College
EDUCATION
RED ROOSTER - Cashier
Valleyview, AB • 09/1986 - 01/1991
Checked department signage and confirmed proper pricing, making sure sale items accurate.
•
Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
•
Spearheaded initiatives focused on enhancing employee morale, reducing turnover rates within the department.
•
Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
•
Greeted customers entering store and responded promptly to customer needs.
•
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
•
English
Professional Working
LANGUAGES
Contact this candidate