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Customer Service Data Analyst

Location:
Dhaka, Bangladesh
Posted:
March 29, 2025

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Resume:

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CV of

MIR NAZMUL HASAN

Experienced Marketer Registered Pharmacist Strategic Data Analyst 18+ Years in Market & Branding Strategies Excel & IT Expert Driving Results in Healthcare Marketing Address: Road No.#13, Plot No.#1, Flat#3-A, SS Artisan Chowrangi, Pallabi, Mirpur #12, Dhaka #1216, Bangladesh. Cell: +880********** Email: **********@*****.*** Public profile & URL: www.linkedin.com/in/mir-nazmul-hasan Personal Profile

A self-motivated, ambitious, methodical, and hard-working individual with extensive experience in supporting marketing and sales departments by reviewing, developing, and defining marketing strategies, especially in the Pharmaceutical and Healthcare sectors. Strong interpersonal skills, capable of working collaboratively in a team or independently in fast-paced, growth-oriented environments. Proven ability to ensure that brand messages, standards, and communications are implemented effectively.

Area of Expertise

• 20 years of professional experience, including 13 years in managerial roles.

• Building effective marketing and sales teams, developing skilled marketers, and cultivating prospective customers.

• Launching new products and projects.

• Conducting market research and competitor analysis to develop annual marketing plans.

• Achieving sales and profitability targets.

• Event management, corporate promotion, and tracking competitors' activities.

• Designing and implementing promotional tools and strategies to generate sales.

• Managing customer complaints effectively.

• Expert in data analysis using Excel and skilled in creating presentations with PowerPoint. Career Objective

To contribute significantly to the marketing, sales, and healthcare sectors in a progressive organization offering genuine growth opportunities.

Employment

• Mar 2021 - Dec 2024: Assistant Director in Marketing at Hamdard Laboratories (Waqf) Bangladesh.

• Dec 2016 – Feb 2021: Deputy Manager in Product Management Department at Opso Saline Limited of Opsonin Group.

• Jun 2013 – Dec 2016: Deputy Manager in Product Marketing Department at Rangs Pharmaceutical Limited.

• Feb 2013 – May 2013: Senior Executive in Product Marketing Department at Labaid Pharmaceutical Limited.

• Nov 2009 – Nov 2012: Lieutenant Pharmacist in Kuwait Armed Forces at Bangladesh Military Contingent of Kuwait.

• Apr 2006 – Nov 2009: Product Manager in Marketing and Sales at Novo Healthcare and Pharma Limited.

• Apr 2004 – Mar 2006: Production Pharmacist in Production at Eskayef Bangladesh Limited. Responsibilities and Achievements

Marketing

• Prepared marketing budgets and implemented plans to achieve business objectives.

• Launched various products as per market demands.

• Achieved sustainable sales growth in amidst challenging circumstances.

• Reduced operation costs and implemented a nationwide software system.

• Conducted regular CME programs and developed a training manual for field. Page 2 of 2

• Managed corporate sales with highest growth and maintained low promotional expenses. Hospital Pharmacist

• Dispensed drugs with accuracy and care, ensuring compliance with legal requirements.

• Recognized with a Certificate of Appreciation for dedicated performance. Production Pharmacist

• Supervised dispensing, manufacturing, and packing activities.

• Ensured compliance with GMP/ISO standards and managed toll manufacturing. Education

• PhD (Session 2016, Ongoing): Jahangirnagar University, "Safety and efficacy study on Rheumatoid arthritis management by Simhanada Guggulu" (1st part completed, 65% marks).

• M.S. in Pharmaceutical Science (Thesis Group) (2000-2001): Jahangirnagar University, First class 6th position in order of merit with 68% marks.

• Bachelor of Pharmacy (B. Pharm) (1997-2000): Jahangirnagar University, First class 19th position in order of merit with 62.7% marks.

• Higher Secondary Certificate (HSC) Examination (Science Group) (1995-1996): B. C. I. C. Science College, 78% marks with letter marks and letter in Chemistry.

• Secondary School Certificate (SSC) Examination (Science Group) (1993-1994): B. C. I. C. Science College, First Division, 84.6% marks with letter marks and letter in five subjects (Math, Geography, Religion, E. Math & General Science).

Skills and Certifications

• Registered Pharmacist: Bangladesh Pharmacy Council (Reg. No.: A-6815).

• Completed pharmaceutical management training by BPS, PGA, and BAPA.

• Red Hat Linux networking course.

• Awarded by Certificate of Appreciation by the Commander for dedicated performance and services.

• Actively involved in voluntary work with Humanity First, contributing to community service initiatives.

Languages

• English: CEFR level B2 • Bengali: Native

Personal Information

• Full Name: Mir Nazmul Hasan

• Date of Birth: 30th August 1979

• Nationality: Bangladeshi

• Religion: Islam (Sunni)

• Height: 5 ft. 7 inch.

• Father’s Name: Mir Abdul Khaleque

• Mother’s Name: Nazma Begum

• Birth Reg. No.: 19792692502408928

• National ID: 145*******

• Passport No.: B00090161

• E-TIN No.: 753*********

• Marital Status: Married

• Spouse: Nurunnahar Lina

• Child: Zaushan Jibabi

References

• Prof. Dr. Jahangir Alam, Gastroenterology Specialist, Mobile: +880-1711148053

• Prof. Shabuddin Kabir Chowdhury (Retd.), Jahangirnagar University. Mobile: +880-1818052358 Signature

Mir Nazmul Hasan

+880**********



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