Front Desk Worker's Compensation
Resume:
Lori Dennis
East Chicago, IN *****
********@*****.***
Professional Summary
Seeking a position with a focus on community relations and public service. Authorized to work in the US for any employer
Work Experience
Concierge
Ameristar Casinos, Inc.-East Chicago, IN
July 2021 to July 2022
• Assisted guest with hotel registration
• Room assignments based on customer needs
• Provided hospitality to all clients
• Accepted payments for rooms as well as casino gift shop Front Desk Clerk
Ramada Inn-Hammond, IN
August 2020 to December 2020
Took reservations over phone. in person and via computer for guests and provided confirmation information.
• Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in
• Maintained financial accuracy by collecting deposits. fees and payments. Claims Examiner Sedgwick MS
Tcch-Link Staffing-Chicago, IL
July 2018 to December 2020
• Contract examiner for single account
• Assisted team manager with new loss development
• Maintained diary for desk management
Worker's Compensation Claims Examiner
AON-Chicago, IL
July 2019 to October 2019
• Collaborated with claims department and industry anti-fraud organizations to resolve claims.
• Evaluated all evidence with ultimate goal of creating Positive outcomes for client's claims.
• Reviewed new files to determine current status of injury claim and to develop plan of action. Temp Assignment
Division of Family Resources-Chicago, IL
May 2019 to July 2019
Assisted Medicare / Medicaid eligible persons with long term care choices
• Process facility compensation payments
• Reimbursed patients with partial payments for under employment Worker's Compensation Claims Adjuster
Ford Motor Company-Chicago, IL
February 2016 to July 2017
• Administered workers workers compensation claims, on site at the Chicago Assembly Plant
• Released payment of lost time compensation, medical billing as well as negotiated settlements
• Performed weekly coordination meetings with plant medical and union representatives to return claimants to work with both restrictions & full duty Eligibility Specialist
CFSA Staffing-Crown Point, IN
November 2015 to February 2016
• Reviewed applications for federal aid programs such as Medicaid. and supplemental nutrition programs
• Determined household poverty levels to establish household benefit allotment
• Generated correspondence to applicants regarding application corrections or denials Warehouse Logistics Coordinator Hammond, IN
Unilever. September 2014 to October 2015
• Managed product loading and shipment through contracted trucking companies
• Tracked shipments to warehouse destinations throughout the United States & Canada
• Accepted and stored high-levels of plant production materials, both chemical and food sources Senior Workers' Compensation Examiner
Gallagher Bassett Services-Schaumburg, IL
February 2006 to March 2010
• Member of dedicated accounts to frilly accommodate the client and service instructions
• Participant in on site client claim reviews
• Authorized settlement agreements within client autonomy for prompt settlements and closure
• Interviewed and corresponded with injured workers, medical providers as well as employers & analyzed compensability determination
Eduction& certifications
Ivy Tech Technical Certificate Major: Human Services East Chicago, TN 2016 Indiana State University Bachelor of Science Major: Communications, Terre Haute. IN. 1993 Education
B.A in Communications
Indiana State - Terre Haute, IN
August 1989 to May 1993
Links
http://********@*****.***
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