Medical Assistant Customer Service

ALYSSA LUPOLI

** *** ***** **, ***********, CT, *6492 203-***-****

***************@*****.***

OBJECTIVE: To acquire a medical assistant internship in order to utilize the skills that I have acquired during my course of study

SKILLS:

● Computer-literate with proficiency covering a wide variety of essential applications

● Highly analytical thinking willing to learn and adapt to solve issues.

● Team mentality able to work and adapt to different personalities and requirements to achieve team goals.

● Ambitious to learn new skills, patient, resilient and willing to face any challenge presented.

WORK EXPERIENCE:

Apizza Grande Restaurant

North Haven, CT

October 2017- July 2018

waitress

● customer service

● Cleanup detail

● Responsible for phone orders.

Reason for leaving - closed down due to building fire Hometown Pizza Restaurant

Wallingford, CT

June 2019 - January 2020

Waitress

● Responsible for knowing restaurant and beverage menus

● Customer service

● Clean up countertops, floors, tables etc

Reason for leaving - Not enough hours

Christos Restaurant

Wallingford, CT

January 2020 - May 2020 (due to Covid-19)

Bartender/waitress

● Manages financial transactions between restaurant and customers.

● Provided bartending services

● Responsible for creating menu specials.

● Bussed tables and reset place settings.

Reason for leaving - Business closed/ not enough hours due to Covid-19 pandemic

Cvs Pharmacy

North haven, CT

December 2021 - present

Pharmacy technician

● Responsible for cash register transactions

● Assists pharmacist with filling/refilling prescriptions

● Consults patients on health treatment plans

● Administers covid, influenza, MMR, and shingrix vaccines under the supervision of the pharmacist on duty

● Still employed presently

EDUCATION

Mark T. Sheehan High.

Wallingford, CT

2015 to 2019

Graduated June 2019 diploma

Wallingford Adult Education

Wallingford, CT

Medical assistant program

September 2021 to June 2022

Certification expected graduation date: June 2022

Credentials

Certified Pharmacy technician (CPHT) CVS Pharmacy

- Online module training December 2020 through March 2021

- State of Connecticut Department of Consumer Protection Pharmacy Technician certification current through 03/31/2022 Administrative skills

- Billing and coding (ICD-10/procedural coding)

- Office management and setup

- CPR/First Aid/AED certified adult/infant/child

- American Health and Safety Institution (December 2021 - December 2023)

- Electronic health record student version

- Lab studies, Capillary blood sticks, urinalysis dipstick

- Clinical education

- Patient assessments

- Patient interviews

- EKG/ECG procedure and setup

- Urinalysis dipstick method

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