Customer Service A Driver

PAUL NJOMO

Driver

254-***-**** ***********@*****.*** Nairobi

EXPERIENCE

Parcel Driver

2NK SACCO

**/**** **/****

Loading, transporting, and delivering items to clients or busi- nesses in a safe, timely manner.

Reviewing orders before and after delivery to ensure that or- ders are complete, the charges are correct, and the customer is satisfied.

Assisting with loading and unloading items from vehicles.

Accepting payments for delivered items.

Providing excellent customer service, answering questions, and handling complaints from clients.

Adhering to assigned routes and following time schedules.

Abiding by all transportation laws and maintaining a safe driv- ing record.

Preparing reports and other documents relating to deliveries. Driver

London Distributors

02/2013 01/2017

Transport goods, equipment, and personnel to and from specified locations in a timely and efficient manner.

Perform vehicle inspections and basic maintenance, reporting any issues promptly.

Plan and follow the most efficient routes for each trip to ensure on- time delivery.

Load and unload goods or equipment as needed, ensuring their safe handling and secure storage.

Provide a high level of customer service and professionalism when interacting with clients and colleagues.

Keep accurate records of mileage, fuel consumption, and vehicle maintenance.

Adhere to safety protocols and emergency procedures, including first aid and crisis response.

Report any accidents, injuries, or traffic violations and cooperate with company and law enforcement authorities.

Follow company policies and guidelines on vehicle use and code of conduct.

Driver

Muguku Farm

02/2010 09/2013

Pick up and drive staffs to and from the farm premises and corpo- rate office daily

Assist in loading and offloading farm products daily

Ensure the vehicle and seats are clean and comfortable for all riders

Maintain minimum speed while driving at all times to ensure safety

Supply farm products to vendors in timely manner

Ensure the vehicle has sufficient diesel/fuel at all times

Notify the Farm Manager/Supervisor of vehicle repairs or servicing

Count feeds supplied to ensure feed tallies with quantity, type and brand name of feed ordered

Ensure feeds and sawdust are properly kept in clean and dry sur- faces.

Ensure bus documents / papers are renewed before expiration SUMMARY

Paul Njomo is a highly skilled and dependable commer- cial vehicle driver with over 15 years of experience in safely transporting goods and passengers across long distances. Known for his impeccable driving record and commitment to safety, Paul has a proven ability to han- dle various vehicles, including trucks and delivery vans, in both urban and rural environments.

Paul is well-versed in traffic laws, vehicle maintenance, and route optimization, ensuring timely deliveries and smooth journeys. His expertise extends to the safe han- dling of cargo, including hazardous materials and over- sized loads, adhering to all regulatory standards. TRAINING / COURSES

Certificate: ICDL proficiency Training Computer

Pride

LANGUAGES

English

Proficient

EDUCATION

Driving License

SENIORS DRIVING SCHOOL

01/2009

High School Diploma

THIGIO BOYS SECONDARY SCHOOL

01/2004 Kenya

•

E

SKILLS

Strong driving record

Navigation

Basic maintenance knowledge

Physical fitness and strength

Efficiency and time-management

Problem-solving

Detail-oriented

Concentration

Knowledge of safety regulations and

traffic laws

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