Social Media Customer Service

BRIANNA SOMERS

Falls Church, Va 571-***-**** **************@******.*** linkedin.com/in/brianna-somers Professional Summary

Enthusiastic and innovative marketing professional with a talent for telling stories that inspire and engage. Experienced in creating dynamic social media campaigns, uncovering actionable insights through data analysis, and crafting strategies that amplify brand presence. Skilled in tools like Google Analytics, Meta Ads Manager, and Adobe Creative Suite to transform ideas into impactful results. Known for blending creativity with strategy to connect brands with their audiences and drive meaningful engagement. Eager to bring fresh ideas, a proactive mindset, and a results-driven approach to a forward-thinking marketing team.

EDUCATION

The Fashion Institute of Technology, SUNY, NYC

● Bachelor of Science in Fashion Business Management, Cum Laude May 2023

● Associate of Applied Science in Fashion Business Management May 2021 The New School X Parsons

● Studies in Fashion Industry Essentials June 2019 EXPERIENCE

Assistant Accountant Feb 2024 – Feb 2025

REACS, VA

● Organized and digitized financial records using Yardi and AppFolio property management software, improving accessibility and workflow efficiency.

● Streamlined invoice preparation and check processing, reducing turnaround time by 15%.

● Assisted in redesigning the company website, enhancing user experience and navigation. Social Media Manager Feb 2023 – July 2023

Marina M Jewelry, NYC

● Developed and executed a comprehensive social media strategy, increasing brand visibility and audience engagement.

● Collaborated on photoshoots and created visually compelling content for Instagram and TikTok.

● Tracked and analyzed key performance indicators, including follower growth, website traffic, and engagement rates, to refine campaigns and optimize results.

Social Media Manager Feb 2022 – June 2023

Lanor, NYC

● Curated and managed content calendars across Instagram, Facebook, and Twitter, ensuring cohesive brand messaging.

● Boosted social media engagement by 20% through data-informed campaigns and creative storytelling.

● Conducted performance analysis using social media analytics tools, leveraging insights to improve content strategies and target audience reach.

Assistant Manager Aug 2021 – Nov 2022

Mo:Vint, NYC

● Exceeded monthly sales targets through strong customer relationships and personalized styling services.

● Led daily store operations, including inventory management, visual merchandising, and staff supervision.

● Designed and executed visually engaging merchandising displays, driving in-store traffic and customer satisfaction. SKILLS

● Technical Skills: Google Analytics, Meta Ads Manager, Adobe Creative Suite, Canva, Hootsuite

● Social Platforms: Instagram, TikTok, Pinterest, Facebook, Twitter, LinkedIn

● Core Competencies: Content creation, campaign management, audience engagement, data analysis, project coordination, trend forecasting

Contact this candidate