Dental Assistant Front Office
Resume:
Charlene Nevel
Remington College Cleveland Campus Dental Assisting Program
Cleveland, OH 44105
*********@*****.***
Professional Summary
****, ******* ****** ****** ** a Sterile Processing Technician. My job included: operating, maintaining, cleaning, disinfecting, running spores daily, weekly, and monthly testing, sterilizing equipment such as the ultrasonic and autoclave, starting machines and other equipment needed. I moved to a Dental Assistant after graduating last year 2024 from accredited program after successful completion.My role was to lead, train and support other dental assistants in daily operations, and coordinate with the front office as needed.
I was responsible for opening and closing office even overtime hours, and the daily operations of the practice. I was relied upon to lead team members and partner with our dentists to ensure the schedule runs efficiently and productively.
As AM, completes administrative tasks, such as daily performance reports, bank deposits, and invoice processing. Checking insurance through office systems and entering into patient charts. Foster strong culture within the practice.Ensure continued excellence for the patient experience.Manage office supplies inventory in partnership with ordering assistant.
Recruiting/staffing, training, coaching and developing team members. As a Safety Officer my job included:
patrolling all areas of the property; assists owner/guests with access to restrooms and operating rooms. Locks and unlocks property entrances when required. Conducts daily physical hazard inspections. To obtain and secure a position in the Medical & Dental fields, allowing professional growth and utilization of clinical skills, while enhancing through experience and a training environment to become an asset to the company.
Authorized to work in the US for any employer
Work Experience
Security Guard
Contemporary Services Corporation CDC-Cleveland, OH March 2025 to Present
Pickup shifts based on hours, days, and availability. Secures and Protects event staffing and needs of performances. Secures premises and personnel by controlling access to classified building, inspecting personal belongings & incoming equipment, monitoring access points; permitting entry to qualified personnel.
Checks and monitors appropriate visitor badges connecting access levels. Reports irregularities; informing violators of policy and procedures; forbids entry to trespassers and maintains situational awareness.
Contributes to team effort by accomplishing other tasks as directed. Assistant Manager AND Safety Officer
Middleburg hts Dental Office-Ohio
March 2023 to March 2025
Overall opening/ closing office, front desk clerical, payment collections, patient charts, EMR, data entries, dentrix software, online programs, sterilizing equipment and patient responsibilities, assisting doctors in ops, balancing and ending the day.
Lead Donor Center Technician
Grifols Biomat Plasma Donation Center-Cleveland, OH January 2017 to November 2021
I started as a Donor Center Technician. Became a trainer for DCT as well as became a DCT level 2. I was able to cross train on the donor floor as a phlebotomist for almost two years. I am currently a Lead DCT since June 2019. I cross trained to plasma processing area in the lab to become a specialist from January- September 2021.
I also would like to become an Operating Supervisor. (DCT) Screening donors: checking vital signs, weighing donors, finger pricking for an acceptable HCT hematocrit level (iron), and digital refractometer reading for protein levels, calibrations of necessary machinery, registering new donors, front desk receptionist, making sure in range of acceptable SOP's and protocols under company and state policies and a phlebotomist collection of blood samples and plasma, and troubleshoot patient and machine complications.
I also signed off on the specimen collection and lab. I obtained training in the lab as a (PP) plasma processor. My newest position became Donor Center Specialist (DCS). I no longer work there. Education
Graduated 03/2024 in Dental Assisting
Remington College-Cleveland Campus - Cleveland, OH June 2023 to Present
March 2024 graduate.
Associate Degree of Applied Science in Medical Assistant Bryant Stratton College - Cleveland, OH
August 2011 to May 2012
Skills
• Medical Billing
• Phlebotomy
• Triage
• Employee Orientation
• Customer service
• Insurance Verification
• Patient Care
• Computer Skills
• Vital Signs
• Anatomy Knowledge
• Medical Records
• Pediatrics
• Experience Administering Injections
• Venipuncture
• Office experience
• Computer literacy
• Caregiving
• Transcription
• Microsoft Office
• Documentation review
• Quality control
• ICD-10
• First aid
• Medication administration
• Medical Scheduling
• Administrative experience
• Laboratory Experience
• CPT Coding
• Medical Office Experience
• EMR Systems
• Medical Coding
• Communication skills
• Quality Assurance
• Time management
• Medical terminology
• Meal Preparation
• Analysis skills
• Computer Operation
• Physiology knowledge
• Clerical Experience
• CNA certificate (10+ years)
• English
• Patient service
• Phone Etiquette
• Microsoft Excel
Languages
• English - Expert
Awards
Whose who among Americans high school students 2005 May 2005
Was named in the book with description and picture. Certifications and Licenses
Driver's License
September 2024 to September 2026
CPR Certification 2024
September 2024 to September 2026
Updated fall 2024
AED Certification
Publications
Sojourner Truth Article first Cleveland student to get a 3.9 GPA at the University of Toledo 2005
September 2005
Whose who among American high school students book. May 2005
Was incorporated into 2005 graduates in the Whose who among American High School Students. Additional Information
● Ability to create professional documents using Microsoft applications.
● Phlebotomy, EMR, EKG, Triage.
● Typing, Faxing, Specimen Collection.
● Data Entry, Patient Registration, Clinical Proficiency.
● Billing /Coding, Patient Care, and Medical Terminology.
● Great interpersonal skills, detail-oriented, reliable and dependable, ambitious, determined, hard worker team player.
Contact this candidate