Customer Service Package Handler

JEROME GLADDEN

The Bronx, NY ***** 914-***-***** ***********@******.***

Summary

Diligent Maintenance worker with 7+ years of experience. Extensive knowledge in hygienic upkeep and general maintenance of warehouse, residential and health care facilities. Able to assess client and company needs and deliver quality results.

Skills

• Operate heavy machinery

• Sharps removal

• RMW management

• Sanitation

• Replenishment

• Attention to detail • Time management

• Excellent organizational skills

• Effective Communicator

• Order tracking

• Customer service

Experience

Package Handler

10/2024 to 03/2025

Amazon Warehouse

Cohoes, New York

* Provided assistance to customers with special shipping needs such as oversized items or fragile cargo.

* Utilized computer systems for tracking orders, printing labels, and preparing reports.

* Checked all outgoing shipments to ensure accuracy of contents.

* Utilized handheld devices to track and update package status in real-time.

* Managed time efficiently to meet or exceed productivity targets.

* Packed boxes and stock using organizational guidelines.

* Worked flexible hours, including weekends and holidays, to meet business needs.

Porter

01/2021 to 01/2022

New York Presbyterian Hospital

New York, New York

* Received and reviewed all incoming inventory for accuracy/damages

* Assisted in preparing and serving dining meals to 500+ patients

* Maintained cleanliness and sanitation

* Assisted in other areas of the Dietary department as needed

* Cleaned building floors by sweeping, mopping or vacuuming.

* Walked property and grounds, picking up trash and debris to maintain curb appeal.

* Stocked shelves and rotated inventory to ensure freshness of products.

* Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

Dockworker/Porter

01/2015 to 01/2018

Approved Storage and Waste Haul

* Ensured medical waste complied with company protocols upon arrival

* Unloaded and separated all incoming waste to proper sections for Treatment or disposal

* Operated forklifts, autoclaves, compactors and shredders as assigned

* Scanned medical waste carts for radioactivity and other adverse matter

* Operated RMW treatment equipment

* Decontaminated waste transportation vehicles

* Maintained sanitation (spills, debris) were immediately attended to

* Assisted in other areas of the facility as assigned.

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