Customer Service Cdl Driver

Michael Massenburg

** ********* **. ●Four Oaks NC 27524●919-***-****

*************@*****.***

Objective: To obtain a position where I will be able to utilize my experience as a CDL driver at a logistic/transportation company where I will be able to demonstrate my skills and ability to perform tasks that relate to the job description.

Education:

Johnston Community College, Smithfield (10/2007-12/2007)

CDL (Trucking School)

Wake Technical Community College Raleigh, NC (01/2012-10/2012)

GED

Skills:

Organized, Motivated, Time Management, Organized, Quick Learner, Team Player, Dedicated, CDL Doubles

Work Experience:

FedEx

Driver (CDL/Doubles) Fayetteville, NC 3/2024-7/2024

●Efficiently operate tractor/trailer

●Follow policy and procedures

●Ensure Safety

●Drop and Hook/ No Touch Freight

●Report missing loads/no loads showing

Mclane Morrisville, NC 7/2023-1/2024

Driver (CDL)

●Load/Unloaded truck

●Breakdown/separate items for accurate delivery

●Obtain signatures once items have been delivered

●Provide customer service to individuals that we provided service to

●Operated Liftgate

●Follow policy and procedures of the company

●Prioritizing safety

●Scan Items for accuracy

Penske Raleigh, NC 8/2022-7/2023

Driver (CDL)

●Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations

●Follows all DOT regulations and company safe driving guidelines and policies.

●Performs count check of items and check customer invoices of products that have been loaded.

●Drives to and delivers customer orders according to a predetermined route delivery schedule. Unloads products from the trailer, transports items into designated customer storage areas.

●Operate Liftgate

Sysco Selma, NC 4/2021- 7/2022

Driver (CDL)

●Efficiently operate tractor/trailer

●Unload Truck

●Delivery Of various products (meats, produce, frozen foods, dry goods, supplies)

●Scan products to ensure delivery accuracy

●Provide customer service

●Operate Liftgate

●Implement safety and company policies and procedures

Red Classic Smithfield, NC 1/2021-4/2021

Driver (CDL) OTR

●Over the Road Driver

●Drop & Hook no touch freight

●Follow Routes and directions accurately

●Implement safety to ensure safe driving and prevent damages

●Provide customer service as needed

Brown Trucking Company Raleigh, NC 12/2020-1/2021

Driver (CDL) OTR

●Drop & Hook no touch freight

●Operate Tractor Trailer

●Provide Customer Service

●Travel over the road while implanting safety within company policies

●Follow Routes and directions accurately

Salem Carriers, Inc Winston Salem, NC 10/2021-12/2021

Driver (CDL)

●Time Management

●Detailed

●Ensure products are distributed accordingly (Drop & Hook)

●Ensure company policies are utilized and implement safety

Papa Johns Garner, NC 2/2014-8/2020

Driver (CDL)

●Load/Unloaded truck

●Provide customer service to individuals that we provided service to

●Operated Liftgate

●Prioritizing safety

●Operate large vehicles that is intended for use by a company or organization

●Coordinate logistics that is cost-effective

●Implement safety and company policies and procedures

Longistics Raleigh, NC 9/2013-01/2014

Driver CDL (OTR) Tractor-Trailer

●Operate Tractor Trailer

●Provide Customer Service

●Secure cargo to prevent damages

●Travel long distance

●Implement Safety and company policies and procedures

Long Beverage Inc Raleigh, NC 9/2012-8/2013

Driver (Cabover Tractor CDL)

●Distribute fuel to designated locations

●Logistics

●Practice Safe driving

●Accurately follow routes, directions

Service First Logistics Greensboro NC 2/2010-7/2011

Driver

●Multitasking

●Time Management

●Detailed

●Ensure products are distributed accordingly/load/unload truck

●Travel regional while implanting safety within company policies

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