Customer Service Project Manager

Izamarri Griffin

Las Vegas, NV *****

*********@*****.***

+1-725-***-****

Work Experience

Scheduler

Exactcare Pharmacy-Remote

July 2024 to Present

Screen patients for medication count, confirm contact information, health insurance verification check, known allergy to medication verification.

Schedule patients for assessments.

Customer Service Representative

Village Capital and Investment-Henderson, NV

December 2023 to May 2024

Process payments, assist with pay offs, loan inquiries, loan payment plans, etc Project Manager

Color Reflections-Las Vegas, NV

May 2023 to July 2023

Manage Client Projects start to finish . Receive Proofs from client for project, create work orders, Send to Digital, Send to print after approval, Send to Quality Control, Track shipping or pick up, Touch with client to confirm quality upon reviving of product, invoice the client, file the work order for 6 Months etc . Energy Customer Support Team Lead

Tesla-Las Vegas, NV

February 2020 to April 2023

I manage different departments . I assist with trouble shooting Tesla Solar products . I assist customer with billing inquiries . I assist with developing my claims for Pest abatements, Removal and re installations, Roof leaks etc.

I also assist with activating systems, emergency response line, and mentoring. Customer Service Specialist

Knoah Solutions-Henderson, NV

April 2019 to January 2020

I am a leasing Agent for Luxury Apartment homes. I manage over 250 Essex Communities between California and Seattle,Washington . I schedule appointments for prospects to tour the communities. I also connect current tenants with after hours maintenance services when needed. I email prospects and assist with inquiries on our online website. I answer general questions about the communities and what they have to offer.

Medical Assistant

Family Doctors of Green Valley-Henderson, NV

January 2018 to July 2019

Physicals, drug screens, patient check in

Education

Pima Medical Institute-Las Vegas - Las Vegas, NV

February 2018 to December 2018

Skills

• EMR Systems

• Customer service

• Microsoft Outlook (4 years)

• Anatomy Knowledge

• Clerical Experience

• Computer skills

• Communication skills Vitals Ear Lavage EKGs Centrifuging Phlebotomy Injections HER

• Microsoft Excel (4 years)

• Triage

• Communications

• Experience Administering Injections

• Microsoft Word (4 years)

• ICD-10

• Supervising Experience

• Sim Chart Sutures Bandaging

• Phlebotomy

• Patient Care

• Medical Terminology

• Medical Records

• Vital Signs

• HIPAA

• Medical Office Experience

• Medical terminology

• Medical Scheduling

• Sales

Certifications and Licenses

CPR Certification

AED Certification

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