Information Security Signal Support
Resume:
ZACHARY CASTELLO
Loganville, GA ***** 770-***-**** ***************@*****.***
https://www.linkedin.com/in/zachary-castello-aa97a6217/ Signal Support System Specialist
Enhancing Systems, Empowering Solutions: Expert in Signal Support & IT Detail-oriented Signal Support System Specialist with over five years of experience in installing, maintaining, and securing advanced IT and communication systems. Skilled in network configuration, troubleshooting, and information security, with a proven track record of optimizing system performance in high-stakes environments. Seeking to leverage technical expertise and problem-solving abilities in an IT role within a government agency, ensuring reliable and secure communication networks. RELEVENT SKILLS
ADVANCED NETWORK OPTIMIZATION
Capable of enhancing network performance and reliability through strategic configuration and proactive management.
TECHNICAL ISSUE RESOLUTION
Strong ability to swiftly identify and resolve complex technical issues, minimizing operational disruptions. CYBERSECURITY IMPLEMENTATION
Proficient in deploying and managing cybersecurity measures to protect critical data and systems. COMMUNICATION SYSTEMS INTEGRATION
Expertise in integrating and maintaining radio and wireless communication systems for consistent and secure connectivity.
CORE COMPETENCIES
Attention to Detail
Client Needs Assessment
Collaboration & Teamwork
Critical Thinking & Problem Solving
Customer Service Excellence
Cybersecurity Threat Mitigation
Data Analysis & Interpretation
Hardware Installation & Configuration
Information Security Management
Network Architecture Design
Oral & Written Communication
Project Management & Coordination
Software Deployment & Updates
System Performance Optimization
Technical Documentation & Reporting
Technical Support & Help Desk
Operations
Technical Training & Mentorship
Time Management & Prioritization
Troubleshooting & Diagnostic Analysis
Wireless Communication Systems
EXPERIENCE
SIGNAL SUPPORT SYSTEM SPECIALIST
UNITED STATES ARMY WASHINGTON, DC NOV 2018 – AUG 2024
• Installed, configured, and managed computer networks, ensuring optimal performance and reliability for mission- critical operations.
• Performed advanced troubleshooting and maintenance on computer and network hardware, ensuring minimal downtime and efficient operation of signal support systems.
• Managed, configured, and maintained radio communication systems, ensuring seamless and secure communication across various platforms.
• Applied expertise in routing and switching to optimize network traffic flow and ensure secure, efficient data transmission across complex networks.
• Implemented robust information security protocols to safeguard sensitive data and maintain the integrity of communication systems.
Resume of Zachary Castello
2 Page
• Leveraged a deep understanding of IT fundamentals and advanced networking concepts to support and enhance operational capabilities.
• Performed routine audits of network and communication systems to identify vulnerabilities, ensuring compliance with security standards and regulations.
• Worked closely with engineering and operations teams to design and implement customized IT solutions that met specific operational needs.
• Delivered on-the-spot technical support for network and communication issues, reducing system downtime and enhancing user satisfaction.
• Managed user accounts and permissions, ensuring secure access to sensitive systems and data.
• Utilized network monitoring tools to track system performance, identifying and addressing potential issues before they could impact operations.
• Facilitated training programs for team members and end-users on new systems and technologies, improving overall system utilization and efficiency.
• Created and maintained comprehensive documentation for network configurations, system updates, and troubleshooting procedures.
• Evaluated and integrated new technologies into existing IT infrastructure to improve system capabilities and efficiency.
• Coordinated and managed response to IT incidents, implementing corrective actions and ensuring quick resolution of issues.
• Contributed to the development and testing of disaster recovery plans, ensuring business continuity in case of system failures.
CIVILIAN & MILITARY EDUCATION
HIGH SCHOOL DIPLOMA DULUTH HIGH SCHOOL
SIGNAL SUPPORT SYSTEM SPECIALIST
Key Coursework:
• Information Security
• Information Technology Essentials
• Introduction To Networking
• Network Essentials
• Radio Communications Systems
• Routing and Switching Essentials
• Troubleshooting and Maintenance
DISTRIBUTED LEADER COURSE I
Key Coursework:
• Supervision
BASIC COMBAT TRAINING
Key Coursework:
• First Aid & CPR
• Land Navigation
• Marksmanship
• Physical Fitness
• Self-Defense
AWARDS
Army Achievement Medal
Certificate of Achievement
Army Good Conduct Medal
National Defense Service Medal
Korea Defense Service Medal
Contact this candidate