Customer Service Part-Time

Arnajah Williams

Norfolk, VA *****

**********@*****.***

+1-757-***-****

Responsible and driven student eager to gain work experience through Full time and or part-time work, wanting to learn new skills .

Authorized to work in the US for any employer

Work Experience

Sales Advisor

H&M - Newport News, VA

February 2021 to May 2022

1. perform customer service

2. merchandising duties on the sales floor

3. locating the fitting rooms

4. Serves customers by helping them select products 5. Greets and receives customers in a welcoming manner. 6. Responds to customers' questions.

Cashier/Customer Service

Macy’s - Chesapeake, VA

July 2020 to January 2021

• Maintain a neat and tidy store.

• Greeting and receives customers in a welcoming manner

• Responds to customers’ questions.

• Ability to function under pressure and meet sales goals.

• Educating clients on the company’s product and services. Cashier

Hardee’s - Norfolk, VA

March 2017 to May 2020

1. Greeting customers in a professional manner and listening to their needs. 2. Assist with in-store customers with making selections. 3. Checked sales floor shelves and refills if the product was low. 4. Ability to function under pressure and meet sales goal 5. Operated cash register

6. Counted out cash drawer

Education

College Degree in Pharmacy Technician

Tidewater Community College

Present

High school diploma

Booker T. Washington High School - Norfolk, VA

September 2017 to June 2020

Associate's degree

Skills

• Microsoft Office skills.

• emotional intelligence

• Teamwork and collaboration

• Critical thinking and problem solving

• Oral and written communications skills.

• Leadership.

• Sales

• Research

• Typing

• Social media management

• Restaurant experience

• Guest services

• Accounting

• Oracle

• Analysis skills

• Communication skills

• Customer service

• CRM Software

• Merchandising

• Software troubleshooting (5 years)

• Technical Support

• Troubleshooting

• Desktop Support

• Technology (10+ years)

Certifications and Licenses

CPR Certification

March 2023

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