Security Officer Customer Service
Resume:
Jonnetta Robinson
Supervisor in Security Officer
Lancaster, TX 75146
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Willing to relocate to: Arlington, TX - Garland, TX - Dallas, TX Authorized to work in the US for any employer
Work Experience
Monitor 1
CoreCivic-Hutchins, TX
May 2022 to March 2023
Greet and check the residence bags and belongings, pat-down security checks. Observing the surroundings and actions around the residence. Drive the residence back and forth the Ledbetter Station from work activities.
Supervisor Security Officer
Allied Universal Security Services, Systems and Solutions-Dallas, TX October 2019 to February 2022
• If a vehicle is in the way, security is contacted to find the driver and have the vehicle moved.
• In the event Waste Management fails to pick up as scheduled, the Security Officer will notify the management office.
• Every two hours the Officer will patrol the visitor, executive and reserved parking areas. 0900, 1100, 1300, 1530
• Visitor Parking-Officer shall mark the treads of all cars.
• Executive Parking- Officer shall verify that all cars have the Red and White Executive label on their windshield.
• VIP Reserved Parking
• Parking Violations
Security Officer (Full-time)
Loss Prevention Services, LLC-Arlington, TX
January 2018 to July 2019
Made rounds every hour, checked inside the facility for force entry, and directed traffic with truck drivers and vendors.
EVS Attendant
Parkland Hospital-Dallas, TX
June 2014 to September 2016
Cleaning and wiping down every area in the rooms and stations that are being used daily in the hospital. Stocking and replacing different items to complete processing when needed. Been rewarded as Best Housekeeper of the Month in March 2015!
Home Health Attendant/Caregiver
Affordable Elder Care-Garland, TX
September 2008 to May 2012
Duties includes light cleaning, grooming, bathing, running errands, cooking, taking care of pets, toileting, assisting with walking(exercise), taking medications, etc. Seasonal Security Officer
CSC-Dallas, TX
September 2004 to April 2009
Greeting the visitors and directing them to the right places. Protecting visitors' property and different areas. Also sold tickets for parking spaces.
Teller II
Regions-Lancaster, TX
November 2004 to September 2006
Assisting customers with great customer service, their transactions, and information on different services we provide. Balancing teller drawer up to 30,000.00 a day and assisting with the Vault. #2 Best Service Branch in Dallas.
Lab Assistant
Quest Diagnostics-Irving, TX
April 2002 to August 2004
Sorting specimens in alphabetical, in order to get them in one or two boxes for their testing. I also was Cross-trained in Micro, Urine, Hematology, Masters, Sorting, etc. Cash/ Opex Operator
Bank of America-Dallas, TX
August 1998 to January 2001
Separating cash from checks to prepare the checks for the Proof Department. Education
Technical College in Sterile Processing technician Fortis College-Grand Prairie - Grand Prairie, TX
April 2019 to May 2020
Associate in Medical Assistant
PCI Health Training Center - Irving, TX
January 2001 to October 2002
Diploma
David W. Carter High School - Dallas, TX
May 1998
Associates in Nursing
Mountain View Community College - Dallas, TX
Associates in Nursing
El Centro Community College - Dallas, TX
Skills
• Network monitoring (4 years)
• Call Center (1 year)
• Home Care (8 years)
• Vital Signs (2 years)
• Dementia Care
• Cash register
• Organizational skills (5 years)
• Environmental Services
• Phlebotomy (2 years)
• Cooking (10+ years)
• Customer Support
• Customer Service (10+ years)
• Medical Imaging
• Driving (10+ years)
• Meal Preparation (10+ years)
• Front desk
• Commercial Cleaning (8 years)
• Medication Administration
• Infection Control Training
• Customer service
• Security
• Alzheimer's Care (2 years)
• Laundry
• Patient Care
• CSR
• Medical Records
• Warehouse Distribution Experience
• crowd control
• Pet Care
• Front Desk (3 years)
• EMR Systems
• Experience Administering Injections
• Training & development
• Hospital experience
• Cash handling (5 years)
• Hospice Care
• Laboratory Experience
• Medical records
• Loss Prevention
• Memory Care
• Assertiveness Training (5 years)
• Cleaning Experience
• CCTV
• Customer Care
• Caregiving
• Laboratory experience
• Hospital
• Vital signs
Awards
Golden Glove
May 2015
Having a Perfect Score of 100% on all three areas at Parkland Hospital the EVS Department awarded me with a Hard-working and Dedication Award.
Certifications and Licenses
Guard Card
Driver's License
May 2022 to December 2029
Private Security License
February 2024 to February 2026
Groups
Warehouse Worker
February 2008 to February 2019
Kohl's Distribution Warehouse. Budweiser Warehouse, Blockbuster Warehouse, Hotels.com, etc.
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