Customer Service Representative
Resume:
Randy Dionne
Outgoing, high-spirited, dedicated, and self-motivating, I have experience in
problem-solving, task management, time management, logistic coordination, and professionalism in delivering customer service.
403 Maple Run Cv.
Round Rock, TX 78664
**********@*****.***
EXPERIENCE
CVS Health – Round Rock, TX – Shift Supervisor
Performed daily tasks such as restocking merchandise, cash maintenance, and cashier duties; deterred theft by offering customer service; performed other duties and customer assistance as needed
Prime Inc., Springfield, Mo. — Truck Driver
October 2018 - September 2024
Refrigerated Division Truck Driver with a basic knowledge of reefer trailer cooling systems, navigated highways, and had excellent map reading skills and professionalism.
Junkluggers of Austin, Austin, Texas —Driver/Lugger March 2018 - August 2018
Removed unwanted items from properties; sold services by quoting the volume of material removed, sales, customer service, professionalism Koopman Lumber Co., Uxbridge, MA. — Driver/Associate July 2014 — March 2018
Delivered Building Products, Materials, Hardware, and supplies to Contractors and homeowners; Knowledge of the building industry supplies and products; excelled in customer service; offered customers other company services such as kitchen and bathroom design possibilities at our main office in Whitinsville, MA. EDUCATION
Uxbridge High School, Uxbridge, MA — HS Diploma
August 2008 - May 2012
Newspaper Editor; Mentor to Freshman Class; Senior Class President; 3.9 GPA Porter & Chester Institute, Chicopee, MA — Certificate Diploma July 2012 - July 2013
I gained mechanical skills, knowledge of tool use, and schematic expertise University of Hamburg - Germany - Bachelor’s degree 2013-2016 Business Administration - Developed Sequencing Methods for Administrating business
SKILLS
De-escalation Skills
Time Management
Problem-Solving Skills
Computer System Knowledge
Wireless Technology Knowledge
Met Important Deadlines
Followed Detailed Routes
Map Reading Skills
Industry Product Knowledge
MS Office, Zoom, Slack,
Android, Windows, and OS
Systems knowledge
Payment system knowledge
AWARDS-CERTIFICATES
Driver Safety
Attendance
EPA CERTIFICATION
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