Jayla Rowe
Orlando Fl
Dependable, understanding, and observant professional who leverages excellent collaborative and independent skills to develop standard operating procedures to develop policies and initiatives. Offers a history of administrative.
expertise to ensure team cohesion for insightful data analysis and solutions. Out-of-the-box thinker committed to improving client account management via in-depth research and analysis.
Selected Highlights:
•Administered corrective action plans for risk issues and drove operational compliance.
•Demonstrated a strong work ethic and knowledge of SOPs to earn a promotion and move up in rank.
Core Competencies
Security Analysis Customer Research Background Checks Risk Management
Sanction Screenings Case Reviews Issue Escalation Presentation Preparation Report Generation
Training & Development Regulatory Compliance Action Plans Meeting Coordination Risk Assessments
PROFESSIONAL EXPERIENCE
Mary’s Mission and Developmental Center, Sierra Vista, Arizona 2022 – Present
Program Manager/BHT
Creates initial treatment plan and safety plan upon intake.
Monitors day to day behavior of female clients.
Conducts weekly/monthly CFT’s to update case workers, HNC managers, and guardians on clients progress.
Utilizes appropriate safety protocols, and company procedures when transporting or working with clients.
Works close with counselors and Psychiatrist to ensure the clients receive proper treatment.
Oversees staff administer medication.
•Compiles data and drafts documents and reports to represent MMDC at meetings, conferences, and speaking engagements by traveling throughout Arizona as directed for long distance, overnight, and extended stays.
•Manages 7 floor staff, creates schedules and reports time for payroll.
•Provides guidance and support to management staff, and applicants by resolving inquiries related to reviewed files and offering tailored training for MMDC programs.
UNITED STATES NAVY, San Diego, CA 2020 – 2022
Operations Specialist
•Operated radar surveillance to identify enemy vessels and aircraft as friend or foe.
•Successfully drove operational compliance and administered corrective action plans for risk issues.
•Served as air traffic controllers for helicopters and jets.
•Evaluated security needs and delivered solutions focused on specific risks or issues discovered during standard audits for night watches.
•Interpreted and evaluated data presentations and making recommendations to supervisors.
Recommended offensive and defensive tactics.
•Applied knowledge of naval doctrine and procedures to CIC operations.
Jayla Rowe 816-***-**** *************@*****.***
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Warehouse Agent
Amazon, Kenosha, WI
2018 – 2019
ADDITIONAL CREDENTIALS
Technical Skills: Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) / Checkpoint / CPR Certified / Handle with Care Certified
Educa1on: General Undergraduate Coursework – Cochise College, Sierra Vista, AZ
Community Engagement: Shelter ATL Women’s Center – Activities & Fellowship Volunteer / Footprints – Food & Clothing Drives for Veterans / United Way – Volunteer
Interests: Hiking, Cooking, and spending time with family.