Digital Marketing Client Relations

PROFESSIONAL EXPERIENCE

New York, NY

****.*******@*******.***

FAYE CLEMENT 516-***-****

Results-driven marketing professional with internship experience in digital marketing and client relations. Skilled in developing and executing strategic campaigns, managing brand engagement, and fostering strong client relationships. Skilled at leveraging data-driven insights to optimize marketing performance and enhance customer experiences. Seeking a full-time role within a marketing agency or digital marketing team to apply creativity, analytical skills, and strategic thinking to drive business growth. SELF-EMPLOYED NEW YORK, NY

FREELANCE CLIENT RELATIONS & WEB DEVELOPER 2024 - PRESENT LinkedIn

Key Achievements:

Designs and develops custom websites for clients in various industries, improving online presence and user engagement. Builds responsive, SEO-friendly websites using HTML/CSS. Manages domain setup, hosting, and site maintenance, to ensure optimal performance. Consults with clients to enhance branding and digital marketing strategies. EDUCATION & TECH/SOFTWARE SKILLS

KEY COMPETENCIES

Digital Marketing & Campaign Management

Client Relationship Management & Retention

Marketing & Client Relations Professional Digital Strategy Internship Experience Administrative & Organizational Skills

Email Marketing & Lead Generation

MASSAGE ENVY NEW YORK, NY

SALES & MARKETING FRONT DESK ASSISTANT 2023 - PRESENT (PART-TIME) Massage Envy is the nation’s #1 provider of massage collectively across its franchise network and a national leader in skin care. Massage Envy is a large franchise that has about 10,000+ employees. Key Achievements:

Strategically educates customers on product and service benefits, elevating customer satisfaction, and boosting client retention. Executes precise administrative operations, overseeing opening and closing procedures, reconciling cash drawers, and ensuring meticulous sales record management.

Drove revenue growth by consistently surpassing sales targets, securing at least 10 membership subscriptions per month, and empowering customers to sustain their wellness journey. Bachelor of Business Administration (BBA) in Marketing Management - Concentration in Digital Marketing CUNY Baruch College, Zicklin School of Business New York, NY. Leadership & Honors: West Indian Culture Club President Carnegie Mellon TLH Scholar Technical Skills: Google Workplace Microsoft Suite Figma Hoot Suite MailChimp Canva Tableau SQL HTML/CSS PRUDENTIAL BORROWING ROCKVILLE CENTRE, NY

MARKETING COORDINATOR INTERN 2024

Prudential Borrowing is a leading third-party Mortgage originator, providing financing for both residential and commercial properties. Prudential Borrowing is a small-size financial services group that has about 50+ employees. Key Achievements:

COGNIZANT TEANECK, NJ

MARKETING & TECHNOLOGY INTERN 2019 - 2020

Gained hands-on experience across multiple facets of the marketing department through a rotational program, including Google Analytics, WordPress editing, and social media management. Completed online workshops on emerging trends, statistics, and product innovations within the mortgage industry, staying ahead of market developments.

Managed podcast production, operating the ATEM Mini Pro to switch cameras, monitor recordings, and create engaging content. Conducted in-depth online research on insurance industry trends, ensuring continuous awareness of market developments and emerging advancements.

Engaged in a 1-on-1 mentorship, gaining hands-on expertise in Financial Risk Management (FRM) technology, marketing strategies, and industry best practices.

Implemented targeted email marketing campaigns, proactively reaching over 50 potential leads and effectively communicating company services to drive new business opportunities.

Cognizant (Nasdaq-100: CTSH) engineers modern businesses, modernize technology, reimagine processes, and transform experiences. Cognizant is a large IT Services and IT Consulting company with about 10,000+ employees. Key Achievements:

Retail Sales & Membership Subscriptions

Website Optimization & Presentation Skills

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