Project Manager Technical

Nazia Quadri

720-***-**** *************@*****.***

Technical Project Manager

Driving large-scale, complex technical strategies Building long-term scalable solutions

Stellar track record of leading complex technical programs, executing strategic initiatives, and achieving business objectives. Known for delivering a business-critical global portfolio of projects within the digital advertising space and uniting teams of 100+ resources. Commended for improving efficiency by fostering cross-functional communication and collaboration. Experienced at identifying risks and navigating ambiguity while delivering results within requirements, schedules, and budgets. Adept at process improvement.

Telus International - Client: Charter Communications – St Louis, MI 2022 to Present

Technical Project Manager

Catalyzed significant changes to elevate productivity and velocity across all teams without sacrificing quality. Improve underlying technologies, architectures, and operations. Drove the alignment of cross-functional teams and guided the internal Engineering organization to align with Agile Principles. Established guidelines for Agile practices across the technology organization in alignment with CTO vision.

Delivered Major Projects

Guided a migration of all services and resources to AWS lowering cloud storage costs. Overcame a tight timeframe by partnering with service/system owners, creating migration plans, and establishing clear milestones. Established new JIRA issue types and workflows to track projects; established delivery reviews; enabled the achievement of a major company-wide objective. Led multiple system upgrades on SAP, NetSuite, Salesforce while maintaining cadence of normal development.

Enabled clients to see all of their data in a single view, converting 158 enterprise clients into the new solution. Executed within 2 years while building infrastructure services, revamping metadata collection, and improving self-service ability through UI changes.

Backend Infrastructure Enhancement

Developed a strategic plan for a multi-year infrastructure overhaul and achieved buy-in from all relevant teams. Implemented new technology from the ingest portion of the data pipeline through ETL, DBs, and API.

Raised employee morale and backend engineering organization’s productivity after implementing Agile frameworks into day- to-day practices. Established Scrum teams; defined roles/responsibilities; and ran ceremonies.

Organizational Improvements

Established SLOs throughout the product request process, ensuring that each request received a review/decision. Integrated tools to deliver efficient workflow management; created workflows within JIRA; ensured communication of status to requesters.

Adapted to dynamic changes within the organizational landscape, navigating layoffs and restructuring initiatives. Created and championed organizational communication plans, roadmaps, and a definitive JIRA hierarchy to facilitate smooth operations.

Reduced product owner effort 20% and accelerated delivery of new feature enhancements by streamlining platform maintenance process. Composed standard SLA for platform maintenance issues. Mapped workflow; automated specific tasks, troubleshooting with JIRA Support team to add functionality within JIRA; trained product support teams.

HCL Technologies - Client: Virgin Media, Reading, UK 2017 to 2022

Senior Scrum Master

Facilitated effective communication and collaboration across all teams. Developed and maintained comprehensive project plans, including timelines, milestones, resource allocation, and budgets.

Led Cross-Functional teams in implementation of Agile methodologies and Scrum practices to ensure successful project delivery.

Conducted daily stand-up meetings, sprint planning, review, and retrospectives to keep the team focused and motivated.

Worked closely with product owners and stakeholders to ensure alignment of project goals and expectations.

Mentored and trained team members on Agile methodologies and Scrum practices to improve their skills and understanding.

Tracked project progress and identified areas for improvement and implemented strategies to remove obstacles and enhance team performance.

Nazia A Quadri 720-***-**** Page Two

Certified Scrum Master (CSM) Scrum Alliance

MBA Marketing - Skyline Business School - Delhi, India

MA Economics - Aligarh Muslim University - Aligarh, India

BA Economics - Aligarh Muslim University - Aligarh, India

Strategic Planning Project Management Agile, Scrum, SAFe & Waterfall Team Leadership SDLC Infrastructure Management Data Analytics & Insights Big Data Relationship Building Performance Optimization Budget Planning & Management Communication Planning Organizational Development Resource Allocation Technical Roadmaps Vendor Management Risk Analysis

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