Customer Service Team Member

Las Vegas, NV ***** 1-702-***-**** *******@*****.*** WWW: Bold Profile

JEVANNI GONANGNAN

SKILLS ● Personable ● Optimistic

● Hard Worker ● Ability to Follow Directions

● Adaptable ● Attention to Detail

● Collaboration and Teamwork ● Following Instructions

● Cash Handling ● Cleaning

● Flexible Schedule ● Workplace Safety

Looking to work in an organization that can provide a variety of opportunities that allow me to expand my skills and knowledge while working towards achieving the organizational and personal goals.

PROFESSIONAL

SUMMARY

CLOSING TEAM MEMBER 04/2024 to 07/2024

Wendys Fast Food, 2601 S Eastern Ave, Las Vegas, NV 89169 RECEPTIONIST 04/2023 to 06/2023

Green Valley Aesthetics Laser & Skin Care Center

WORK HISTORY

● Operated register to process payments and collect cash payment for order totals. Trained new team members by relaying information on company procedures and safety requirements.

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Developed strong customer service and product knowledge skills to enhance individual and team performance.

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Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

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● Learned all required tasks quickly to maximize performance.

● Kept work areas clean, organized, and safe to promote efficiency and team safety.

● Addressed and resolved customer complaints in polite and professional manner. Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance

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Ensured the cleanliness of center by disinfecting machines, laundry, restocking items within the restroom and lobby

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● Processed cash and card transactions

Provided administrative support to staff members by filing documents, sorting, and assisting with office supplies inventory

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Streamlined front desk operations for increased efficiency by effectively managing phone calls and walk-in clients

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● Maintained a well-organized reception area with updated materials, contributing to a SALES ASSOCIATE 09/2022 to 12/2022

Beauty Supply Warehouse

ATTRACTIONS ATTENDANT 02/2022 to 09/2022

Circus Circus Adventuredome

welcoming environment for visitors

● Sell wigs and weave to interested customers and provide a personalized experience

● Count and price incoming inventory

● Organize shelves and fill in gaps

● Inform customers about products and provide product suggestions Ensure guest safety on rides including height requirements, restraint/seat belts are working, no loose items, etc...

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● Operate heavy machinery

● Abide by safety rules and regulations for each ride

● Work with coworkers for a successful guest experience

● Provide encouraging words to guests prior ride

Beacon Academy, Las Vegas, NV

Advanced High School Diploma, 12/2023

EDUCATION

REFERENCES Available upon request.

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