NICHOLAS PECCIA
Lafayette Twp, NJ ********.******@*****.*** 917-***-****
IT NETWORK MANAGEMENT AND OPERATIONS LEADER
Dynamic IT Network Management professional with over 10 years of experience in leading projects and optimizing governance frameworks. Proven track record in managing complex cross-functional initiatives, mitigating risks, and delivering strategic objectives on time and within budget. A skilled communicator and collaborator, recognized for building strong relationships across all organizational levels. Eager to leverage proficiency in Agile, Scrum, and Kanban to enhance project maturity and drive organizational efficiency.
KEY SKILLS
Project Management: Agile Project Management (Kanban/Scrum), Project Management Tools (Jira, MS Project)
Leadership & Team Development: Resource Management & Strategic Planning, Cross-Functional Collaboration
Stakeholder Engagement: Effective Communication, Vendor Management, Financial Management & Budgeting
Operational Excellence: Data Analytics & Reporting, Time Management & Prioritization
Infrastructure & Network Visibility: Designed, deployed, and maintained solutions
PROFESSIONAL EXPERIENCE
Itential, Atlanta, GA (Remote) Program Manager (April 2024 – October 2024)
Led projects for enterprise clients, ensuring alignment with organizational goals and timelines.
Developed standardized project templates and frameworks to enhance efficiency and customer experience.
Implemented automation scripts in Jira to streamline project notifications, improving communication across teams.
Managed customer requests and escalations, ensuring timely resolution and high satisfaction levels.
Spearheaded the creation of Jira projects, ensuring accurate timelines and deliverables.
Established a comprehensive framework for Confluence pages, enhancing collaboration across teams.
Pfizer Inc., Parsippany, NJ Senior Network Manager, NetDevOps, Automation & Monitoring Lead (2018-2023)
Managed the 24/7 operation of Pfizer’s global monitoring and visibility solutions, ensuring seamless uptime and observability.
Defined and implemented efficient processes throughout the project lifecycle, ensuring timely and budget-conscious project delivery.
Managed annual budget of $1.5 million, focusing on network visibility and automation solutions.
Developed strategic operational initiatives, including KPI dashboards, establishing robust access controls.
Collaborated with the IT Executive Leadership Team on critical updates and cost-saving initiatives.
Designed and developed custom applications to support business units and IT organization.
Pfizer, Inc., Parsippany, NJ Senior Network Manager, Network Operations & Engineering (2001 – 2018)
Led global project management efforts across cross-functional teams, collaborating on dashboard design and reporting solutions.
Provided critical support for business applications, enhancing global network monitoring efforts.
Developed best practices for network monitoring, improving customer experiences and operational efficiency.
Conducted risk assessments and implemented mitigation strategies, ensuring successful project outcomes.
Designed and deployed solutions to enhance visibility and troubleshooting on a global scale.