Optometric technician
Resume:
Kayla Walker
Denton, TX *****
********@*****.***
EXPERIENCE
Switalski Eye Care, Denton, TX — Optometric technician December 2024 - Present
Greet patients, verify insurance information, take medical history, and update patient records.
Perform basic vision tests like visual acuity, color vision, and pupillary response.
Perform insertion and removal training of contact lenses to customers. Educate clients on proper eyeglass and contact lens care. Operate specialized equipment like autorefractors, tonometers, and visual field testers to assess eye health.
Maintain accurate and organized patient records.
Assist with insurance claims and appointment scheduling. Order and maintain supplies and contact lenses.
America’s Best, Missouri city, TX — Optician/Sales associate September 2024 - December 2024
Assist with dispensing eyeglasses and contact lenses to customers. Perform insertion and removal training of contact lenses to customers. Educate clients on proper eyeglass and contact lens care. Maintain accurate and organized patient records.
Maintain visual merchandising according to Brand and Company Standards
Cafe Petra, Missouri city, TX — Server
March 2024 - December 2024
Accurately took and processed food and beverage orders using POS System, ensuring timely delivery and adherence to special requests and dietary restrictions.
Worked closely with kitchenstaff to ensure seamless service, resolving any issues promptly and maintaining a positive work environment. Handled customer complaints and concerns with empathy and efficiency, turning potential negative experiences into positive ones through prompt resolution and exceptional service recovery.
SKILLS
Active listening
Child care
Customer service
Classroom management
Event Planning
First aid and CPR
Lesson Planning
Microsoft Word, Excel,
PowerPoint
Patient care
Project Management
AWARDS
Employee of the month
March 2023
Community Engagement and
Development Award
November 2022
Counselor of the week
July 2022, July 2024
Managed cash and credit transactions with accuracy, balanced cash drawer at the end of each shift, and ensured compliance with restaurant policies.
Adhered to all health and safety regulations, including proper food handling and sanitation procedures, to maintain a clean and safe dining environment.
Assisted in training new servers, sharing best practices for customer service, menu knowledge, and restaurant operations. Churned Creamery, Missouri city, TX — Assistant manager April 2023 - March 2024
Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
Take customer orders and accurately input them into the POS system. Maintain cleanliness and sanitation standards in the kitchen and dining areas.
Handle cash transactions using a cash register and ensure accurate cash handling.
Develop knowledge of our products and provide the story to our guests. Follow all food safety and hygiene regulations during food preparation and handling.
Assist with inventory management, including receiving and stocking supplies.
Children’s Choice Learning Center, Fresno, TX — Educator March 2023 - November 2023
Organizing activities and developing curriculum for children 2-11 years old
Developing a schedule for the children to maintain throughout the day Keeping records of each child’s progress, interests and any problems that may occur
Identifying behavioral problems and developing appropriate strategies to address them.
Frequently sanitizing and teaching hygiene routines with the children. UNT Pohl Recreation Center, Denton, TX — Weight room supervisor
August 2022 - January 2023
Ensure a safe workout environment through constant circulation of the floor.
Be able to identify participant exercise risk and concern. Keep the fitness floor clean and make sure all weights are in their proper place.
Enforce all building policies and procedures, such as no bags on the floor and proper dress code.
Execute emergency procedures when necessary and report any incident of injury, theft, or broken equipment to the Building Manager on duty. Communicates effectively with the Fitness Supervisor Lead, Fitness Coordinator and fellow peers.
YMCA, Missouri city, TX — Summer Camp Counselor
June 2022 - August 2023, June 2024 - July 2024
Providing administrative support such as answering phones, scheduling appointments, and handling paperwork.
Organizing activities such as arts and crafts projects, games, sports, and field trips.
Developing and implementing educational programs for children that promote social skills development and conflict resolution. Brooklyn’s Pizzeria, Missouri City, TX — Cashier
June 2021 - August 2021
Keep the restaurant well-stocked/prepared with all of the supplies/ingredients it needs, such as food, drinks, and tools and equipment for cooking and serving.
If customers have any concerns/issues, respond in a way that is both helpful and friendly, so that the customer is satisfied and the restaurant maintains a good reputation.
Take orders from customers and enter them into a computer system, making sure to be accurate and thorough in order to avoid mistakes or misunderstandings.
Keep restaurant's dining area clean and well-maintained, including tasks such as wiping down tables, sweeping and mopping the floors, and wiping down windows and walls.
EDUCATION
Houston community college, Houston, TX
November 2023 - Present
University of North Texas, Denton, TX
August 2021 - January 2023.
LEADERSHIP/ORGANIZATIONS
UNT Victory Hall Association— President Fall 2022
Planned, organized, managed logistics including ordering materials, supplies for student events.
Assisted in the recruitment of 50+ general members Actively developing leadership skills, management skills, and professionalism.
Collaborated with other student organizations and clubs to create programs for 700+ students to facilate community on campus African Student Mentorship Program— Coordinator Fall 2022
Planned a 3 day event with over 100+ participants
Manage relations between mentor and mentee groups by planning events and meet ups
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