Customer Service Front Desk
Resume:
Marie Gauvin
Lehigh Acres, FL *****
*****.******@*****.***
Work Experience
Dispatcher
H&M Transportation llc-Orlando, FL
January 2021 to December 2023
Dispatching, multiple loads, negotiating with brokers, arranging load pickups and drop off from multiple cities and states, assuring drivers safety and location at all times. Dispatcher
Dispatch my load-Georgia Southern, GA
June 2022 to April 2023
Finding loads on the load boards, calling the brokers to negotiate loads, coordinating with drivers locations, on boarding, keeping up with drivers locations and sending info to brokers, assuring payments are made.
Cosmetologist
Strandz unisex salon-Lehigh Acres, FL
February 2000 to October 2020
Styling, cutting, coloring, treatments
Lynx services
Solara-Fort Myers, FL
January 2018 to August 2020
Customer service rep
Education
Vocational training in Cosmetology
Lee vocational high tech - Fort Myers, FL
Skills
• Assistant Manager Experience
• Data entry
• Customer relationship management
• Computer skills
• Multi-line phone systems
• Communication skills
• Upselling
• Typing (2 years)
• Marketing
• Front Desk
• Customer Service (10+ years)
• Freight
• Dispatching
• Organizational skills
• Office experience
• Cold calling
• Conflict management
• Relationship management
• Email marketing
• Non CDL DRIVER (2 years)
• Transportation management systems
• Call center
• Phone Etiquette (10+ years)
• Analysis skills
• English
• Administrative experience
• Customer support
• Outbound calling
• Logistics
• Negotiation
• Order fulfillment
• Customer service
• Retail Sales
• Makeup Application
• Front desk
Certifications and Licenses
Driver's License
Cosmetology license
October 2020 to October 2023
Cosmetology license
Contact this candidate