Scrum Master / Technical project manager

Ryna Ebwe ************@*******.*** +1-202-***-**** Alexandria, VA

SCRUM MASTER / ADAPTIVE COACHING / SERVANT LEADER

Master of Organization & Enthusiasm, Facilitator of Team-oriented environments

Collaborated and transformed development teams to deliver value, improved accountability, implemented policies and procedures while empowering teammates which resulted in 25% increase in productivity across all projects.

Value

Delivery Implemen-

tation

AZIA Coaching

Grisworld

Visiting Angels

Lead a full Scrum Master course creation, training documents for civilian & military veteran training.

Transitioned 2 teams from Waterfall to Scrum, increasing ROI by 65%.

Reduced costs in project implementations and increased improvement in teams by 45%

Scrum Master with almost 7 years of experience in Agile and the Software Development industry. I thrive in creating empowered and focused teams. As a servant leader, proficient in documenting processes, I'm accomplished in organizing backlogs and team-inclusivity focused. You will find my initiative and solution-oriented approach an advantage in coaching teams and delivering value.

Scrum Master: Facilitated all Agile Ceremonies and coached teams in Agile. Managed scrum kanban boards, created Scrum Master and burn down reports, and managed impediments within teams and external teams/dependencies. Familiar with SAFe, Scrum, Waterfall, and Rapid Application Development (RAD).

Agile Ceremonies: Program Increment (PI)/Quarterly Planning, Inspect & Adapt (PI System Demo, Problem Solving Workshop), Scrum of Scrums, Iterative/Sprint Planning, Review/Demo’s, Retrospectives, Backlog Grooming/Refinement, Innovation Planning (IP), Daily Stand Up (DSU).

Documentation: Project Plan/[Release] Schedule, Implementation Plan, Standard Operating Procedures (SOP), templates, training guides, 1-pager ‘cheat sheets’, Retrospective/After Action Reports, Risk Register, Status Reports, Requirements Traceability Matrix (RTM), Test Cases

Process/Analysis Techniques: Elicitation Techniques, Use Cases, Workflows, Swim Lane Diagrams, Pareto/Fishbone diagram, Customer Centricity: Journey and Empathy Maps, Gap Analysis, Process-reengineering, and Modeling (wireframe, mockup, prototyping), Epic>Feature>Story breakdown, User stories, and acceptance criteria, Feature decomposition,

Methodologies: Project Management, Agile, Scale Agile Framework (SAFe), Scrum, Kanban, Rapid Application Development, Iterative, and Waterfall.

Education & Certifications

●Western Governors University, B.S Online IT Management Anticipated Graduation Date 5/2024

●Chattahoochee Technical College of Applied Science, Associates in Marketing 5/2021

●Scaled Agile Framework (SAFe) Advanced Scrum Master Certification 11/2025

●Scaled Agile Framework (SAFe) Scrum Master Certification 11/2025

●Scaled Agile Framework (SAFe) Product Manager/Product Owner Certification 11/2025

●Xzentia Inc.’s Course: Cyber Security Analyst 12/2021

High Impact Professional Experience

Scrum Master/ Technical project manager

12/2022-12/2024

The Washington Post.

Washington D.C.

●Successfully led and delivered four complex projects, creating detailed project plans to guide teams, align stakeholders, and ensure timely delivery.

●Directed cross-functional initiatives by identifying and securing resources, facilitating project sync meetings, and maintaining alignment through comprehensive documentation.

●Spearheaded a critical disaster recovery project to ensure system robustness and readiness during the election period, keeping teams focused, resolving bottlenecks, and delivering results under tight deadlines.

●Led and mentored three cross-functional Scrum teams, ensuring adherence to Agile principles and best practices, while fostering collaboration and continuous improvement.

●Collaborated with Product Owners and development teams to prioritize backlogs, define sprint goals, and deliver business value incrementally.

●Facilitated Agile ceremonies, including sprint planning, daily stand

Scrum Master 3/2022 - 12/2022

AZIA Coaching Manasas, VA

●Led the creation of a 7-week 80-hour Scrum Master course that also will be used for a public and a non-profit organization, Operation IT, supporting the military transitioning to the IT civilian sector.

●Reviewed and managed the backlog, user stories, and acceptance criteria to ensure the product owner and agile team were prepared for each sprint planning and review.

●Initiated and configured Jira for the scrum team to manage stories, defects, and sprint boards.

●Created SOPs, templates, how-to’s, workflow swimlane diagrams, training documents, and 1-pagers to support processes to help facilitate veterans to become civilian Scrum Masters.

●Facilitated a scrum team of cross-functional video editors, web developers, testers, and product owner with Daily Scrums, Plannings, Grooming, Demonstrations, Retrospectives, Peer Reviews

Scrum Master 9/2021-3/2022

Grisworld Alexandria, VA

●Increased team productivity 25% by transitioning 2 teams from Waterfall to Scrum to update the ClearCareGo patient care application for Grisworld.

●Planned and led 100% of all Agile ceremonies to include daily standup, backlog grooming, sprint planning, sprint reviews/Demos, and sprint retrospective within the organization.

●Established Jira and Slack to improve communication by 75% with 3rd party vendors and Product Owners, Scrum Teams, and Leadership versus email.

●Created onboarding documentation including Scrum team checklist, Scrum, and Atlassian basics.

●Examined and analyzed team risk, tracked impediments, and provided solution-based ideas to improve project progress, a path forward, and next steps ideas.

●Saved 35% time and productivity using Miro collaborative tool for value stream mapping, PI set up, and inclusive forums for teams to increase program and team organization.

Scrum Master/Agile Consultant 6/2018 -8/2021

Visiting Angels Atlanta, GA

●Served as the main point of contact to drive effective communication throughout all project phases for the App Redesign project, reducing costs by $35,000.

●Utilized Agile scrum principles to enhance company project completion by tracking projects, setting, and maintaining project milestones, researching, and consulting on mitigative approaches resulting in a 40% decrease in late deliveries, especially with the Caregiver Mileage implementation.

●Participated in 3 PI’s including SoS’s, PI Planning, IP, I&A events, and System Demos and managed all Scrum meetings including Planning, DSU, Reviews, Retros, and Grooming for 2 teams.

●Trained new team members on the Scrum process for the program and was involved with interviewing for team positions including Business Analysts, Testers, and Developers.

●Helped develop and mature the team with Agile practices with continuing education and innovation via retrospectives and management involvement.

Scrum Master - Intern

●Assisted the Scrum Master with setting up meetings, hosting DSU, tracking impediments, and initiating the weekly scrum master report and bi-weekly sprint report.

●Created a Scrum Team SOP for team members to know scrum team meetings and inputs and outputs.

●Created and managed the Roles and Responsibilities, RACI, and agile vernacular.

●Managed action items, scrum master reports, and summaries for all meetings.

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