BOURAN CAMARA
************@****.***
Skills
Great communication skills
interpersonal skills
Listening
Problem solving
Initiative
Stress tolerance
Bilingual (French, English)
Computer
Leadership
Adaptability
Relationship building
Objective
Detail-oriented professional with strong customer service skills and a proven track record in various service-oriented roles. Experienced in valet services, private transportation, and delivery driving. Known for exceptional attention to detail, efficient route planning, and a commitment to providing outstanding customer experiences. Seeking a position where I can leverage my skills to contribute to a team’s success.
Experience
Phillips 66 Nov/2015 - Present
Rosenberg, TX
Store Manager
Handles incoming calls or inquiries from prospective customers or clients (U HAUL)
Assists customers effectively by solving customer disputes
Provides customer additional information or explains services
Discusses products offered and ensures customer satisfaction
Tactfully handles confrontational or stressful interactions with the public
Completes supporting paperwork and data entry as required
Accurately captures customer information
Creates and maintains services reports
Landmark Industries July/2012 – Nov/2015
Richmond, TX
Retailer
Greeting each customer that comes into the store in a warm manner
Cleaning shelves, counters, and tables
Attending weekly sales meetings.
Assisting customers with questions, needs and purchases
Setting up merchandise on the sales floor
Cultivating successful relationships with retail customers.
Hotel Zaza Feb/2012 – Jan/2016
Houston, TX
Driver
Offer shuttle service to guests.
Greet each customer.
Drop guests off at the front door.
Assist elderly and needy customers.
Coordinated all activities with senior security personnel.
Assisted with transport operations tasks as required
Education
Associate of science (GPA 3.1 2016
Houston community college