Customer Service Data Entry

VIVIAN TAYLOR

*** * ****** **, ***********, MO, *5803, US • 417-***-**** • ***************@*****.*** Clear understanding of [Task] and [Task] as well as [Skill] training. Prepared for a demanding [Job Title] position in a growing business. Loading and unloading

Data entry

Warehouse environment safety

Dinner service planning

Assembly and production

Customer service

Conflict resolution

Labeling and boxing

Food preparation

Forklift operations

Public speaking

Lifting and sorting

Culinary Arts - Associate of Arts - 2010

Ozarks Technical Community College - Springfield, MO Preloader - November, 2023 to Present

UPS Customer Center - Springfield, MO

Loaded, unloaded, and sorted cargo as part of accurate and efficient [Timeframe] shipments. Case packer helper/screens changer - March, 2023 to November, 2023 MANPOWER - Springfield, MO

I handled Ingredients at Kraft Foods as well as changed screens for cheese canister's.also packed cheese off production lines.I drove forklifts to replace supplies and used pallets and pallet jacks. Preloader - November, 2022 to January, 2023

UPS Customer Center - Springfield, MO

Loaded, unloaded, and sorted cargo as part of accurate and efficient [Timeframe] shipments. Cashier - June, 2022 to November, 2022

Popeyes Louisiana Kitchen - Springfield, MO

Operated a cash register with [Number]% accuracy for cash, check, and credit card transactions. Was in charge of orders and preparations.

Assistant Manager - November, 2021 to June, 2022

Dollar Tree - Springfield, MO

Keep track of all transactions on a daily basis and generate invoices and reports for the manager. Supervising, money handling, store opening/closing, and banking procedures during my shift Was in charge of customer service, which included dealing with complaints, stock management, and answering customer questions. Professional Summary

Skills

Education

Work History

COVID Tester/phlebotomy technician - November, 2020 to October, 2021 Prestige staffing - Springfield, MO

Kept patients safe by adhering to infection control, sharps disposal, and biohazardous waste disposal guidelines. Labeled vacutainer tubes correctly with the patient's name, date, and time of collection. Spoke with the patient in order to obtain information for lab records, as well as to alleviate fear or anxiety and maximize cooperation. Answered [Number] calls per [Timeframe] to help customers with their questions and concerns. Entered patient information and results into the system using [Software] and [Software]. Obtained blood samples by performing [Number] venipunctures and finger sticks per day. Used a vacuum tube, a syringe, or a butterfly venipuncture to draw blood from veins. Certify Medical Aid/Lifestyle coordinator/cook - July, 2019 to June, 2020 Ravenswood assisted living - Springfield, MO

Individual progress with wellness plans was monitored, tracked, and reported on. Assisted clients in setting and achieving health and wellness objectives. Conducted screenings for markers such as blood pressure, weight, and BMI every [Timeframe]. Cook, lifestyle coordinator, laundry attendant, housekeeper - December, 2018 to June, 2019 Elkhart Meadows - Elkhart, IN

Demonstrated safe and proper form for each exercise and piece of equipment. I began my day in the laundry room, prepared breakfast lunch and dinner,cleaned rooms,entertained residents.

Cook - August, 2017 to October, 2018

Ozarks Technical Community College - Springfield, MO Kept stations stocked and ready to use to maximize productivity. Prepared and flavored food that was nutritious, safe, visually appealing, and flavorful. First Aid/CPR Certified, Culinary Degree, Hospitality trained, Certified Medical Certifications

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