WAUKEGAN, IL ***** 847-***-**** ******.**********@*****.***
ALYSHA L. ANDERSON
Certified Nursing Assistant with 17 years of medical experience. Currently looking for a Medical Receptionist role. Over 2 years of experience in medical reception and insurance verification. Ability to multitask and work in a fast-paced environment with little supervision. Detail-oriented professional that will bring expertise to any team. PROFESSIONAL
SUMMARY
SKILLS ● HIPAA compliance ● Patient scheduling
● Medical terminology knowledge ● Excellent interpersonal skills Exhibits professionalism, confidentiality,
and discretion in work environment
● Strong organizational skills and
multitasking
●
Microsoft Word, QuickBooks, PowerPoint,
Excel, and EPIC
● Analyze, plan, and manage aspects of
direct support care treatment plans
●
● Detail oriented
CERTIFIED NURSING ASSISTANT 12/2023 to Current
The Grove of Northbrook, Northbrook, IL
HOME HEALTHCARE AID / PERSONAL ASSISTANT 04/2020 to Current State of Illinois-Department of Human Services
MEDICAL ASSISTANT 12/2022 to 11/2023
Northshore University Health Systems
PATIENT CARE TECHNICIAN 09/2019 to 09/2020
Northwestern Medicine
WORK HISTORY
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity
●
● Assisted patients with daily living activities for enhanced comfort and wellbeing
● Checked patient vitals such as temperature, blood pressure, and blood sugar levels Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly
●
Helped mom with daily activities such as cooking, cleaning, administering medication, and picking up prescriptions
●
● Carried out treatment plan goals
● Transported mom for medical and personal outings.
● Documented vitals
● Documented patient information through EPIC
● Administered vaccines
● Helped 20 patients with daily activities
● Assisted residents with daily activities under direction of nurses and professional staff
● Application of prosthetic equipment and wound care
● Carried out treatment plan
● Monitored and documented behavioral changes
SPECIALTY BENEFITS VERIFICATION 02/2019 to 09/2019 Medix Temp Staffing Agency/CVS Caremark
MEDICAL RECEPTIONIST 02/2017 to 10/2018
Heritage Woods of Gurnee
DIRECT SUPPORT PERSON 04/2015 to 04/2016
Frances House-DD Homes
CERTIFIED NURSING ASSISTANT 09/2007 to 12/2015
Home Health Care
CERTIFIED NURSING ASSISTANT 04/2011 to 06/2012
The Grove of Evanston
CERTIFIED NURSING ASSISTANT 03/2006 to 08/2007
Mather Pavilion
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
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● Verified pharmacy and medical insurance coverage benefits
● Medical coding and billing
● Insurance and financial verification
● Process Rx claims and transferred information to the pharmacy
● Checked patient insurance, demographic, and health history to keep information current
● Coordinated patient doctor's appointments
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies
●
● Helped patients complete necessary medical forms and documentation
● Provided direct care for individual adults with mental and developmental disabilities
● Provided direct support to individuals in assistance with daily activities
● Maintained clean, safe, and well-organized patient environment.
● Assisted patients with taking their medication
● Transported patients to doctor appointments and to complete errands
● Assisted patients with daily hygiene
● Cooked patients meals 3 times a day and prepared snacks
● Recorded patients vital signs
● Assisted patients with wound care
● Helped patients with daily activities
● Recorded vitals as well as food and liquid intake
● Helped residents substances abuse issues
● Cleaned, inserted, and removed catheters from residents
● Documented mental, behavioral, and memory issues of patients in SharePoint
● Recorded vitals
● Assisted residents with daily hygiene, toileting, and eating
● Answered signal lights for emergency issues
Evanston Township High School, Evanston, IL
High School Diploma
EDUCATION
CERTIFICATIONS ● CNA - Certified Nurse Assistant (2005) - Liberman Geriatric Centre, Skokie, IL