Customer Service Quality Assurance

LAURA CARDOZO

Houston, TX ***** 281-***-**** ********@*******.***

OBJECTIVE

Experienced candidate well-versed in packing, shipping, and receiving. Proven ability to maintain accurate records and ensure that all packages are properly labeled and shipped on time. Excellent organizational and problem-solving skills with a dedication to providing excellent customer service.

EXPERIENCE

WAREHOUSE PACKER

Stafford, Texas August 2023 - Present

• Identified requested products by reading and scanning pallet identification numbers.

• Verified inventory computations by comparing to physical counts of stock, investigating discrepancies, or adjusting errors.

• Organized materials according to type, style, and product code. SKILLS

• Error Reviews

• Maintaining Quality Assurance Standards

• Maintaining Clean Work Area

• Packing and Picking

• Shelving Installation

• Product packing

EDUCATION

High School Diploma

San Vicente, Buenaventura, Colombia Dec 2015

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