Quality Assurance QA Engineer

CAROL SHENOUDA

New York, NY ***************@*****.*** +1 (718) 737- 8104 LinkedIn

Detail-oriented Software Quality Assurance Engineer with extensive experience in manual, automation testing and API testing. Proven track record in designing and executing comprehensive test plans and suites to ensure software reliability and functionality. Strong skills in collaboration within Agile/SCRUM environments, focused on delivering high-quality solutions aligned with customer requirements.

CERTIFICATIONS AND COURSES

SKILLS

ISTQB® Certification Foundation Level (2020)

Certificate code: 200818004

ISTQB® Certification Agile Tester (2022)

Certificate code: 220922005

Software Testing Diploma, Testologic Center (2019)

Selenium WebDriver from Foundation to Framework, Udemy (2021)

Cucumber with Selenium from Zero, Udemy (2021)

Automation Testing: Selenium Java, Cucumber using Gherkin language, Nightwatch.js

Manual Testing: TestRail

API Testing: Postman, SOAPUI

Test Management: JIRA

Development Tools: IntelliJ, Eclipse, VS Code

Project Methodology: Agile/SCRUM

JOB EXPERIENCE

Senior Software QA Engineer VOIS International - Cairo, Egypt May 2022 – August 2024

●Collaborated closely with developers to document, prioritize, and resolve defects in an Agile/SCRUM environment.

●Designed and executed comprehensive test cases and bug reports, including regression and smoke tests, to validate software functionality and usability.

●Developed automated test scripts with Selenium Java and Cucumber, contributing to a reduction in test cycle time.

●Projects:

oDevice Management Connectivity - IoT Device Management solution that enables the user to configure, monitor, troubleshoot, secure devices remotely and manage fleets of devices for Vodafone IOT customers.

Software QA Engineer Fixed Solutions - Cairo, Egypt February 2020 – April 2022

●Performed automation testing using the Nightwatch.js framework, increasing testing efficiency and coverage for web and mobile applications.

●Monitored, documented, and prioritized software defects found during static and dynamic testing phases, collaborating with developers and product owners for timely resolution.

●Conducted API testing using Postman to verify backend functionality and validate data flows within web and mobile applications.

●Projects

oMinistry of Higher Education and Scientific Research, Study In Egypt - A website and mobile application that offers educational services for foreign people who want to study in Egypt such as undergraduate, master’s degree, PhD as well as learning Arabic language and training services.

oMinistry of Finance - A website to browse news, projects, services, and activities of the ministry.

oDigital Egypt - A website and mobile application that enables users to navigate and utilize various Egyptian government services online such as applying for a new or renewed government ID card, extracting a birth certificate and paying for traffic and parking violations.

oEgyptian Electricity Holding Company - A website and mobile application that provides electrical government services such as installing electricity meters or removing them.

EDUCATION

The Cooper Union for the Advancement of Science and Art - New York, NY January 2025 - Present

Retraining Program for Immigrant Engineers (RPIE).

Fayoum University - Fayoum, Egypt June 2019

Bachelor of Computer Science & Information Systems GPA: 3.80, Magna Cum Laude.

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