Customer Service High School
Resume:
Norma Mckorty
Victorville, CA *****
********@*****.***
Professional Summary
Resourceful warehouse professional with 14 years of experience in inventory management, general labor, and warehouse operations. Skilled in order picking, packaging, and shipping & receiving. Proficient in using manual pallet jacks and RF scanners. Proven in managing daily management duties and customer service.
Authorized to work in the US for any employer
Work Experience
Inventory Specialist
Advance auto parts-Sanbernardino
February 2022 to Present
• Utilized handheld scanners and computer systems to track inventory and update records
• Implemented quality control measures to minimize errors in picking and packing processes
• On safety committee for 3 years, from 2022-2025. Inventory Associate
Nordstrom-San Bernardino, CA
June 2014 to November 2021
• Coordinated with shipping carriers to schedule pickups of completed orders for timely delivery to customers
• Trained new employees on picking, packing, and shipping procedures, ensuring smooth onboarding process
• Performed quality checks on products to ensure they met company standards before packaging for shipment
Shift Team Leader
Jack in the Box-Pomona, CA
August 1995 to February 2013
Responsibilities
Oversaw daily operations of a busy restaurant, ensuring smooth and efficient service . Handled entire shifts, product transfers, money count, daily management duties like opening and closing the store. Accomplishments
Team lead promotion.
Skills Used
customer service, management skills,
• Created employee schedules to optimize staffing levels while meeting business demands Education
High school or equivalent in high school
Marshall High School - Los Angeles, CA
1983 to 1987
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